Golden Jaguar on West Yanan Road in Shanghai: Huge Disapppointment for a Large Party

Golden Jaguar is a well-known chain offering a large buffet. Unfortunately, after the disturbingly poor experience a large group of us encountered there recently, I won’t be going back. A group of about 200 or so people made reservations for a special dinner there. Some who had been to Golden Jaguar before were really looking forward to the buffet with numerous tasty items. We paid 200 RMB per person, apparently a little more than the normal buffet rate in the main area on the first floor. They put our large group on the sixth floor to give us a big room of our own, pretty much the whole floor, but they wouldn’t let us go down to the first floor to access the good stuff. Instead, they brought in a few large bins of very ordinary, uninteresting food. It was actually the buffet in China that I can remember where I left hungry because there was so little worth eating, and so little of what looked good.

One girl at our table looked really depressed. I asked what was wrong and found out that she had been to the main buffet on the first floor with numerous delicious items and had really been looking forward to a special evening here, but now was gravely disappointed with the low-quality food being brought to us. I asked the floor manager if she could be allowed to go down to the first floor and get some real food. He gave us some story about how we had a special rate for the room and this did not include access to the first floor. Sigh.

The food they brought came in a few large bins that were often empty. It was usually cold, with no devices to keep anything warm. What surprised me was how inept their system was for providing the food. For over 200 people, the food was presented on a single line of tables and they only allowed people to queue up in a single line on one side. This resulted in a ridiculously slow line, complicated by the fact that the bins they brought were too small and quickly depleted, at which point people in the line often just stood and waited until a refill eventually came, making it all the more insufferable.

The fish was cheap, unpalatable sardines or saury. The chicken was cold, boring, plain whole chicken whacked into boney pieces. There was flavorless beef and broccoli, cold. The crab was perhaps the highlight for appearance but there was so little edible meat that it did little to abate hunger. Some fried rice. A salad that was often empty. Tasteless cheap little fluffy cake pastries for desert. Lukewarm Sprite or Coke as the only beverages. There was a tray of smoked salmon, enough to serve about 10 or 12 people per refill, that was usually empty. Some cold shrimp (tender, though) and corn was provided as a salad. That dish was OK, but overall it was something of a miserable meal, given the fact that we  knew we were being poorly treated, even ripped off, and that for the same price or less we should have been able to eat a great meal below. Sigh.

14-12-18_102395

14-12-18_102396

14-12-18_102401

There were also some “sushi rolls” that were just rice and radish or other veggies. These sliced rolls came with a safety problem: some were still wrapped in thin cellophane that guests would ingest if they didn’t notice and peel it off before eating their slice. After someone on my table apparently ate one, I pointed this potential danger out to a worker, who blew me off by saying that the plastic was necessary to prepare the sushi. There was not an attitude of serving the customer that night! I went to someone more senior an explained the problem again in great detail, asking repeatedly to make sure he understood that yes, this was a safety issue and should be resolved. Nothing happened for a while, but later I did see that the rolls they brought had the plastic off.

14-12-18_102386

I feel that they really took advantage of our group. If that is their attitude toward customers, I won’t be back.

14-12-18_102385

14-12-18_102384

14-12-18_102382

14-12-18_102381

14-12-18_102379

By |December 28th, 2014|Categories: China, Consumers, Crazy, Food, Products, Restaurants, Shanghai|Tags: , |0 Comments

Gelato Update: Le Creme Milano at South Shaanxi Road Is Wonderful, But Beware the Rogue Store in Xintiandi

Ever since my visit to Italy a year ago, I’ve been on a quest for good gelato, and have found a couple of fairly good brands here that draw upon Italian know-how.

Gelato was on my agenda following an intellectual property conference in Shanghai, the IP Business Congress Asia 2014, held Dec. 8-9. My wife and I took an IP lawyer from the States and his wife to dinner at the beautiful and delicious TMSK in Xintiandi. After dinner, the lawyer and I wanted to try some gelato, so we went west to Danshui Road to visit a Creme Milano gelato shop, a gelato chain in Shanghai where I’ve had some excellent gelato several times in the past.

When we entered the store, something seemed a little different. No, a lot different. The gelato bins, normally full and carefully groomed, looked sloppy and the trays were mostly empty. What remained looked rather like old relics. We did the best we could by finding a couple of flavors to order from the few surviving bins, but the flavor and texture was unimpressive and the servings were unusually small and stingy. What had happened? Were sales so poor in our cooler weather that the store had just given up and failed to keep up appearances? I was let down.

The next day, I had lunch with another friend and mentioned the bad gelato experience. He knew the people running the business or at least helping to run it. He said he would them give my feedback. He called later that day to tell me surprising news from the owner: the gelato store we had visited was a rogue shop that no longer was getting its product from the authentic source as they were supposed to. I don’t know if the product we had was leftover original gelato or some fake gelato or ice cream from another source. But it wasn’t what I was expecting and what I would find again at the mother store on South Shaanxi Road.

After I sent an email to the owner of a gelato brand in Shanghai about my disappointing experience in the rogue shop and their need to take action to protect their brand from being tarnished, the owner invited me to come to the mother store at 434 Shaanxi South Road in Shanghai’s beautiful French Concession area. We were warmly greeted by the store manager and marveled at the contrast between what we could see in front of us and what we had seen in the rogue shop.

Jeff in front of the mother store of Le Creme Milano

Jeff in front of the mother store of Le Creme Milano

The difference in taste was even more impressive. Gelato is not just another name for ice cream. There are large differences in method of preparation, the ingredients, and even the temperature it is served at. Gelato is more like a rich, very thick fluid rather than the fluffy solid of common ice cream. It takes skill and artistry to make it right, and what a delight it was to encounter real gelato once again. Ahhh!

Real gelato, fresh and delicious, at the South Shaanxi Road station, across from the Shanghai Culture Square.

Real gelato, fresh and delicious, at the South Shaanxi Road station, across from the Shanghai Culture Square.

We ordered some gelato after sampling several heavenly flavors. I ordered a small cup with a little pistachio flavor and a little blueberry yogurt. The small cup was packed to hold about as much as possible, nearly overflowing with goodness, unlike the miserly, well-below-the-rim portion I received in a cup of the same size at the rogue shop. Both flavors were unforgettable. To my dismay, though, after we received the gelato, the manager refused to take our payment. What kind treatment! It was my birthday, but they didn’t know that in giving me this perfect birthday gift on a little birthday adventure.

Experience real gelato at a real Le Creme Milano store in Shanghai. There may be one or more rogue shops out there selling inferior product, based on what I experienced and learned from the owner. How disappointing that there are stores (at least one) with the nameplate of Le Creme Milano that aren’t selling the real product. I hope the other Creme Milanos in town are legit. One way to check is to email the store using their contact page at http://www.lecrememilano.com/#!contact-uk/c2q4.

A small cup with a generous portion of gelato at the mother store on South Shaanxi.

A small cup with a generous portion of gelato at the mother store on South Shaanxi.

By |December 28th, 2014|Categories: Business, China, Restaurants, Shanghai|Tags: |0 Comments

Henderson Metropolitan Mall at East Nanjing in Shanghai: Restaurants to Try and to Avoid

Shanghai’s Henderson Metropolitan Mall is at East Nanjing Road and Henan Road at the beginning of the Nanjing Pedestrian Street close to the Bund, right above the East Nanjing subway station where Line 10 and Line 2 intersect). It is a popular place to shop and eat, partly because it houses one of Shanghai’s 4 big Apple stores (the others being at Lujiazui, Xintiandi on Huaihai Road, and the IAPM Mall at South Shaanxi Road).

Henderson Metropolitan has two floors of food courts at its two lowest levels, B2 and B1. At the lowest level is a small Korean place I like, and next to it is Marissa Italian, which offers pretty inexpensive set meals at lunch (I think they are closed at dinner for a while–must be some trouble there, unfortunately). On the next level up, the main food court level, is a wide variety of places including a Burger King, Yummie House curry (Japanese style curries–pretty good set meals), a good Japanese/Korean place next to it, a popular hotpot place that lets you pick your own ingredients and then cooks them up a big bowl of broth, a Hong Kong dessert shop, a Thai place, a takoyaki shop selling fish and meat balls, and other places. I’ve enjoyed most of them. Nothing I’d say you have to avoid there.

Higher up in the mall, do avoid the Seafood Club restaurant. High prices and someone sullen service. Not satisfying food, though I gave it two tries. Last one was especially unpleasant.

For high end Chinese, try South Beauty on the tip floor. Great, but more expensive than most. I don’t think they have set meals, so it is best to have two or more people and share several dishes. Expect around 100 RMB per person or more.

My favorite place is the Japanese restaurant, Akasakatei, on the 3rd floor. It is a popular chain with excellent sushi, noodle dishes, bee beem bop (a Korean favorite), grilled fish, and fun set meals for lunch in the range of 45-65 RMB. I recently the beef and egg noodle dish set meal, which comes with a good salad, some pickled vegetables, and custard. The sushi set meal is also very delicious.

On the fourth floor is Fusion, a Singaporean/Malaysian place that has inexpensive set meals and great Singaporean ice kashi desserts.

Near South Beauty on the top floor is Classic Shanghai which has reasonable set meals and a variety of Shanghai favorites, including dumplings, hongshao pork, etc. Pretty good, but not my favorite.

The second floor has Ice Season, one of the best gelato chains in Shanghai. Their mint flavor is probably my favorite. Close to real Italian gelato, but nothing beats being in Italy!

 

By |November 28th, 2014|Categories: Restaurants, Shanghai||Comments Off

Beware Inflated Delivery Charges in China: Get Pricing First

Delivery fees in China are usually surprisingly low. Kuaidi, rapid delivery, is far less than it is in the United States and is a pervasive way of moving goods, with the postal system being used far less for such things. But aways be ont he alert regarding fees. I’ve seen a number of cases where high delivery fees are being used to compensate for low asking price. When delivery is involved, make sure you have the delivery fee pricing before you buy. On TaoBao or related online services, check the delivery fee carefully–sometimes it can be quite large. Of course, this is a problem anywhere. In the States I’ve seen offers for “free” products that included $20 shipping and handling fees.

In China or anywhere else, never agree to any service before you know what the price is. The danger is that you’ll assume that the customary low price for something must apply, only to face a painful surprise, as happens in the karaoke scam and other scams.

By |November 12th, 2014|Categories: Scams, Shanghai, Shopping||Comments Off

Real Italian Bread (Roman Style) on Gubei’s Pedestrian Street: Panificio Roma

While walking along Gubei’s beautiful pedestrian street, my wife and I encountered a little Italian bakery on a corner, where we met the owners (Francesco Mazzani, originally from Milan, and his wife, originally from Shanghai).  Panificio Roma is a real Italian bakery. In fact, the dough they use is actually made in Italy, made by his family’s traditional bakery there, and then frozen and imported to China, where it is baked in his store at 620 Jin Chen Dao (Golden Street) in Gubei. You can learn more about the bread and the Italian craftsmanship in every loaf at their website, http://panificioroma.eu/.

The bread is really great. We were in Italy earlier this year and learned that Italian bread can be terrific, although bread in Tuscany usually has almost no salt in it and seems like it has no flavor. But Panificio Roma isn’t that way–it’s a good, hearty bread that I like better than Tuscan-style bread. The ciabatta is perfect, and the baguettes are soft inside with great texture. We also had a panini for 45 RMB and some fresh squeezed juice. Outstanding. We will be back. The owners, both of whom speak wonderful English, are very friendly, intelligent, and interesting. They sat down with us and talked while we slowly ate out delicious food. Imagine, real Italian bread imported from Italy but baked in Shanghai.

By |November 2nd, 2014|Categories: Food, Restaurants, Shanghai, Shopping||Comments Off

The Mysterious Angels of Lujiazui Park Watching Over Shanghai

In the midst of the tallest buildings in Shanghai, in the heart of mighty Pudong, lies an unexpectedly serene and generally overlooked park with one of Shanghai’s most intriguing mysteries. It is a beautiful but small park, offset against the towers on all sides. But within its borders lies the mystery of two unusual figures, rising and hovering over the city.

Angels? In a public park in a Communist nation? Yes, angels, with wings, cleverly sculpted so they appear to rise from the earth as trees, then transform into feminine angels watching over and nurturing the inhabitants below.

Angels are not only a symbol from Christianity or Judaism. They play a role in numerous cultures and beliefs, and even for a formally atheistic society, I believe the Party leaders here recognized that angels of this kind can be widely appreciated symbol of protection and favor of China, be it heavenly favor, cosmic, spiritual, or whatever. Yes, there can be a touch of mysticism and cosmic imagination here without subverting official policies. And for those of us who wish to see further dimensions to the art, I welcome the concept of heavenly favor of China. May real angels watch over this grand nation and its peoples!

 
13-12-20_81867

Lujiazui Park

A Protective Angel Watches Over Shanghai

13-12-20_81865

13-12-20_81871

13-12-20_81875

13-12-20_81876

13-12-20_81886

13-12-20_81893

13-12-20_81901

The Angels of Lujiazui Park

The Angels of Lujiazui Park

By |October 25th, 2014|Categories: Photography, Religion, Shanghai|Tags: , , , |Comments Off

Young Single Adult Tours in Shanghai, Fall 2014

For the large group of young single adults coming to join us in Shanghai on a certain weekend this fall, here are the basic tours we are offering.

1. The QiBao ancient water town tour: visit a popular and historic water town with some pretty bridges, a bustling pedestrian street, great street food, quirky museums (ah, the cricket museum!) and many photo ops. Tour begins at the QiBao station way out on Line 9, Exit 2, meeting underground and leaving at 10:00 AM sharp. Leave early to get there on time. This station is about 35 minutes from downtown. Your tour leader, D. R., will cover the tickets for a gondola ride and the funny little museums in Qibao.

2. Shanghai’s Biggest Hits: See the Bund, Yu Gardens, the matchmaking market at People’s Park, and the skyscrapers at Lujiazui. We meet at People’s Square, Exit 1 at 9:45 AM, departing at 10:00 AM. Note: the matchmaking market is a remarkable Shanghai tradition that strikes some foreigners as very odd. Absorb and look but don’t giggle or take too many photos. Be respectful, polite, and relatively quiet even thought it’s a pretty lively and noisy place. You’ll have time to discuss and comment later. (Some of you may wish to sign up some of your friends, but it’s best for foreigners to not try their luck with this system.)

3. Arts and Culture in Shanghai (great for bad weather): see the famous Shanghai Museum, see arts and crafts at Yu Garden, and visit the China Art Museum or several small museums near the Bund (details depend on group size and interest). Starts at People’s Square also.

4. Quirky Shanghai: Unusual sites most tourists miss. Includes the matchmaking market at People’s Park (observe the rules mentioned in #2 above), the mysterious angels at Lujiazui Park, great architecture and art in places like the Waldorf Astoria Hotel, the cricket market, the Dong Tai Antiques Market, and the surprisingly calm Confucian Temple in the heart of the wild old city. I’ll lead this group. We start at People’s Square, departing at 10:00 AM.

Bring some money for lunch and dinner. We’ll show you places where you can eat for around 35 RMB or less. We’ll also have subway cards for using the metro system at now cost to you (if all goes well). Tours will go from 10 to 3 PM. Then you’ve got a meeting and, in the evening, a dance.

Stay safe and healthy. Don’t get lost. Stay with the group. Know the phone numbers of your tour leaders and where you will be going next in case you are separated. Use the buddy system. Keep a water bottle with you and get plenty of fluids. If there are health issues, let me or your tour leaders know right away.

Know the basic scams to watch out for (the tea ceremony scam, etc.). Use caution when crossing the sometimes dangerous roads. Watch your feet and your head, especially on the streets of the old city, and watch for motorcycles that can come from any direction.

By |September 11th, 2014|Categories: Shanghai, Surviving|Tags: |Comments Off

Bukhara: Marvelous Indian Food Near Lao Wai Jie: Great Indian Restaurant in Shanghai

Lao Wai Jie, literally “Foreigner Street,” is a walking street in the Hongqiao area of Shanghai that is lined with restaurants catering to foreigners. It’s a popular but sometimes overpriced place. You can get to it from the Longxi Road station on Line 10 and then heading south on Hongmei Road, crossing Yan An Road and the elevated road above it, then turning left into the Lao Wai Jie area. But before you get there, right after crossing Yan An, you’ll see a lovely Indian restaurant on the right side of the street: Bukhara. The address is 3729 Hongmei Road. Their website is bukhara.com.cn and their phone is 6446 8800.

We had a lamb curry and a chicken curry dish that were among the best I’ve tasted. The mango lassee was too sweet and didn’t have much mango, but the carrot pudding dessert rich in butter (ghee) was truly a surprise and very delicious. Main courses are typically around 90 to 110 RMB each. More expensive than many places, but typical prices for the area.

The environment is beautiful, relaxing, and pleasant. Service was outstanding with an English-speaking waiter from Indian who gave us lots of background information about our food and other issues. A very kind young man.

The flavors we found at Bukhara were some of the best we’ve had in Indian food anywhere. Really delicious. A terrific Indian restaurant in Shanghai.

By |August 31st, 2014|Categories: Food, Restaurants, Shanghai|Tags: , |Comments Off

Foreigners in China: Get the VIP Internet Service from China Telecom to Improve Access to Foreign Websites

We recently upgraded our Internet service to the fastest available: 100 Mbps service for 248 RMB a month. Even with that high speed, we noticed that accessing foreign websites was still painfully slow and unreliable. When we turned on ExpressVPN, our generally good VPN service, the speed was even worse and was essentially blocked, or so it seemed on many days.

Then I learned about China Telecom’s VIP service for foreign websites. This service costs an extra 50 RMB per month and gives you “more stable” access to websites in the US, Japan, Europe, and Hong Kong. Desperate. we tried it, and it has made a huge difference. Foreign websites now upload much faster. We still need VPN for sites like Facebook, but that also seems much faster than before.

To change your service, you need to be on their monthly billing plan. We were on a prepaid plan, having prepaid for a year, so we needed to make a change. How we got on their strange prepaid system is a long story of itself: someone in our real-estate agent’s company handled this and possibly tried to rip-us off, paying for the lowest-speed service instead of the highest and pocketing the money. Only we caught the “mistake” and insisted on correcting did the upgrade happen, and then they only prepared for one month and possibly tried to pocket the difference again. We finally got all or nearly all of the money we had given to show up in our Telecom account. Don’t let intermediaries do this for you! Our mistake.

To switch to monthly billing, you would think it should just take a phone call and the flip of a digital switch. Nope. I had to go a special office in person–not the closest one, but one that is authorized to handle the VIP account. That office is at 500 Jiangsu Road, close Yan An Road. It’s inside an electronic store on the second floor. Right next to the escalator is a round desk with an English speaking young man working there, and he was great.

To get the VIP account, I had to cancel my entire previous account and have a new line installed. That meant a big service fee or getting a year-long plan. Since I heard that 50 Mbps with the VIP service was better than 100 Mbps without, I accepted a special deal they had on 50 Mbps (no similar deal for the 100 Mbps unless I would take a two-year plan). So now I’m paying about 150 a month plus 50 for the VIP service, less than the 289 a month I was paying for the 100 Mbps service. They had to come and install a new line and put in a new cable modem. But the new service with VIP magic is definitely better. Finally, we can use the Internet, even in the evening, and access foreign websites with acceptable speed. We even were able to watch a movie on Netflix. Wow, it’s a new world for us here in China.

We had 1100 in our account that was closed. To get a refund, we had to take our old modem back in with my passport and apply for a refund. The same guy was very helpful. They will call us in a few days when I can come in and get my cash. They cannot just put the money into my account. That, I’m afraid, would be far too easy. But overall, the process wasn’t bad and I’m delighted with the mysterious yet effective VIP service.

Some folks at ShanghaiExpat.com discuss this as “GFW-free” service. No, it is not free of the Great Firewall. VPN is still needed if you want to access things like Netflix or Facebook. But you might have much better results, I think, than you are getting now. If you are about to abandon hope because of slow Internet in China, try the VIP service from China Telecom.

By |August 16th, 2014|Categories: China, Internet, Products, Shanghai, Surviving|Tags: , , |Comments Off

Restaurant Recommendations for Special Occasions in Shanghai: TMSK, Whampoa Club, Banana Leaf, More

Recently we had some virtually miraculous evenings with special guests where a visit to a restaurant was memorable, remarkable, and far beyond our expectations. Three of the most enjoyable of these events occurred at TMSK in Xintiandi, Banana Leaf at the Super Brands Mall at Lujiazui (floor 6 or 7), and Whampoa Club in Three on the Bund. Of these three, for our next special night out, TMSK is the one I’m most likely to return to.

The Whampoa Club has beautiful art-deco design inside with a great view of the Bund from the 5th floor of Three on the Bund (3 Guandong Street). Beautiful and fun just to be there. The menu is horrifically expensive, in my opinion, but the set menu on the Chef’s Sampling Menu is more affordable. That menu is 289 per person. But note: you must reserve this ahead of time. If you show up, even with reservations, and have not specifically reserved the sampling menu ahead of time (preferably 24 hours or more ahead), they may turn you down. In my case, I called on the same day to make reservations for the evening, and asked about their sampling menu. They said yes, it’s available, no problem. But when our party of four arrived, we were told that the sampling menu was not available and we’d have to order off the menu. I explained my situation and asked them to reconsider. The waiter had to check with management, and came back a few minutes later saying yes, we could. That was a relief. Otherwise we would have walked.

The food that came was highly impressive and tasty. My favorite may have been a large, succulent prawn in batter with a sauce over it. Really delicious and filling. The many samples that came left us full and surprised at the variety of flavors and textures available in this high-end Chinese place.

Banana Leaf at the Super Brands Mall surprised us with the quality of food but mostly with the beautiful private room we were able to walk into without reservations, while dozens were lined up waiting to get in. I had a group of 7 on a Saturday afternoon in Liujiazui. After walking tour of Lujiazui Park, we went to Super Brands Mall where we were planning to try Bellagio’s on the top floor. But one floor before we got there, I saw Banana Lead and, recalling a positive experience in the past, thought maybe my group might like this instead. While there were many people lined up outside waiting to get in, when we told them we had a group of 7 and asked how long the wait would be, they said there was no wait, just go on in, What? But there was a large, beautiful private room that was just waiting for a large group to come–I guess all the people waiting were couples or other small groups too small for the private room. So all 7 of us were seated immediately in luxury. We ordered and food was coming right away. Everything we ordered was delicious. We have a real feast for around 70 RMB per person.

TMSK is one of the most beautiful and interesting places to eat at. They have Chinese and Western items, but I think the Chinese dishes are most outstanding. The roast beef is so tender and delicious. Mama Yang’s noodles surprised us all with the flavor — so much so that we ordered a second helping. We had a lot of food and beverages, including wine for one of our guests, so the total bill was higher than normal, 790 RMB for 4, but it was worth it. TMSK is the one that I’m most anxious to try again in the near future. The fact that I really like the people there is part of the draw. And so beautiful.

 

By |July 17th, 2014|Categories: China, Food, Restaurants, Shanghai|Tags: , , |Comments Off

Slow Internet Connection in China? Tips for Service and How to Measure Local Speed

The most challenging aspect of life in China for many foreigners may be the Internet. In addition to many of our favorite sites being blocked by the Great Firewall of China, the Internet here can often be painfully slow. Here are some tips for dealing with both problems.

The Firewall can be overcome with VPN, allowing a direct port to a foreign server to be established with encrypted communication. I use ExpressVPN (https://www.expressvpn.mobi/). It costs money, but it’s worth it and I believe it to be the best service with the best technical support to help you deal with the challenges of connecting. It also adds some extra security since data to and from your computer is encrypted, so it’s good to use for online banking and other sensitive issues. It slows everything down, though.

The general problem of a slow Internet connection in China may be due in part to the heavy work of monitoring Internet usage and to rapidly expanding demand on existing infrastructure. There’s a lot of data requiring a lot of surveillance. But many times foreigners living in China don’t realize that the service they are getting in their apartment can be upgraded to faster service. The base local speed (China to China connections) may range from 10 Mps (10 megabytes/sec) to 100 Mps. If you need higher speed, contact your provider (often China Telecom, reachable by dialing 10000–and yes, they do have English speaking support) and check into an upgrade.

Understand your connection speed by doing speed tests. A good test that might not load for you in China (sometimes it does, sometimes it doesn’t) is SpeedTest.net. This service can use servers in China to test your latency (ping delay), download speed, and upload speed. If your download speed is limited to around 10 Mps, using the Internet is going to be painful. Upgrade. In Shanghai, you can use a China Telecom service at http://sh.189.cn/support/netreport/ to test you download speed with local servers to see what your maximum speed is likely to be. It’s in Chinese, but you don’t need to understand Chinese to use it. Click on the green button that says “开始测速” (begin testing speed). The numerical result is in Mps. You can also use other speed tests that measure data transfer involving US servers. Numbers will be lower than using Asian servers, of course. ATT has a speed test and so does Comcast (Xfinity).

For best speed, make sure you have background processes off (things like software updates, online backup, etc. can slow you down) and don’t have too many browser windows open. For best speed, bypass the slight delay of a wireless router and plug directly into the Ethernet output jack on the back of your cable modem or router — but the gains will often be minor. Also beware of prime times when everybody else is trying to download movies or play games: the Internet can really bog down in China from about 7 PM to 11 PM. And weekends, lunchtime, and so on.

By |July 7th, 2014|Categories: Shanghai, Surviving, Webmasters|Tags: , , |Comments Off

Food Poisoning: Beware of Hamburgers and Other High Risk Items

food poisoning shanghai burgers hospital preparation

Was it the meat? The mayo? the lettuce? Or maybe the shake? It’s hard to know with food poisoning.

I had a call at 2:15 AM this morning from a victim of food poisoning, a friend who had just been taken to one of Shanghai’s many hospitals with quaint names. This one was the Armed Police Hospital of Shanghai on Hongxu Road near Yan An Road in Hongqiao, not far from where we live. He had been out with some friends eating at Munchies, a popular joint serving basic Western food like hamburgers, shakes, and fries. I ate there once a few months ago and thought it was OK but not interesting, and avoided the hamburgers due to my concerns about the risks of food poisoning. Hamburgers are already a common source of food poisoning in the States, and I think the risks will be higher here.

My friend had eaten a hamburger, shake, and fries. He guessed that his food poisoning came from bad oil in the fries or bad cream in the shake. My guess is the hamburger was the culprit. Hamburger is so often contaminated with bacteria and is too easy to undercook or recontaminate with sloppy handling. But who knows, it could have been bacteria on dirty lettuce in the burger. I doubt that bad oil would give the violent food poisoning reaction he had, with hours of pain and loss of everything in his digestive tract.

He eventually became so dehydrated and weak and in so much pain that he realized he was in medical trouble, so he called for help and soon was being carried away in an ambulance. In his weakened state, he forget to bring a wad of cash with him. Mistake! Bring lots of cash when you go to the hospital. Bringing an ATM card can work, but if there is trouble, then what? He was so weak when he got to the hospital that his fingers kept slipping as he tried to enter the long password code for his bank card, and after 3 tries, his card was locked and unable to be used at all. He called the bank to clear it, but was told he had to come in personally when the bank opened again later. Not good at 2 AM when you need to pay now for urgent help.

In China, if you don’t pay upfront or have proof of adequate insurance (that may not work in many cases), you aren’t going to get treatment, as far as I know. Understand that and be prepared. The hospital staff suggested he call a friend. I normally put my phone in silent mode when I go to sleep to prevent unwanted calls in the middle of the night. Last night was an unusual exception, and I’m glad I didn’t. I was able to rush over and help out, handling the payment. 650 RMB is all it cost for him to get a lot of good attention (once payment was made), an IV with several bags of fluid, medication, etc. The kit of supplies I received for him after payment was really impressive. Treatment was good, the place was clean, and the staff were efficient and friendly. Pretty good for a public hospital in the middle of the night. Remarkably low cost. Not bad.

What is bad is food poisoning. It can really hurt and make life miserable. Staying hydrated when you are hit with it is a real challenge. Drink lots and lots of fluids, even though you might lost them swiftly. Gets some salts also. Gatorade might be a good beverage to keep on hand for such cases. But do your own research to prepare. Keep some cash in your wallet or in a handy place at home to take with you to the hospital, along with one or two bank cards, your cell phone, and a cell phone charger, etc. Be ready. And especially be careful about what you eat. It’s a key to surviving in Shanghai, China.

By |July 6th, 2014|Categories: Consumers, Food, Health, Shanghai, Surviving|Tags: , , , |Comments Off