Now that we’ve moved out to the Gubei/Hongqiao area, we are close to the large and popular Carrefour grocery store. We’ve been there 3 times now, but we’ve decided to shun it as much as we can now that we’ve seen how consistently high the prices area and how iffy the quality can be.
The high prices are my main complaint–many things are 20% to 50% or more what you would pay at E-Mart and maybe twice what you might pay if you shop around a little more. But price is not the only problem. We’ve had some quality problems already.
Produce purchased on Saturday in several cases went bad by Sunday. I could tell it was getting on in age when I bought it, but having to throw vegetables away after one day is ridiculous. We found their baked bread quality to be poor (burned flavor from overcooking). Staff are not that helpful (likely to give you wrong directions or just point you in a general direction without really helping you).
Food is not the only problem we’ve had. A DVD player we purchased was dead out of the box and had to be returned, but returning was difficult because the staff person in the electronics area had us pay her cash and she put it on her card to get credit for the purchase. Took a lot of talking, but finally we were able to get a refund. Also, when you need a fapiao (for example, some people need to get them and turn them in to their employer to help them get some kind of tax benefits I guess), they take and keep your entire receipt so all you have is the fapiao that you might have to turn into the office. If something needs to be replaced, you won’t have your proof of purchase anymore. Good luck. Other stores like E-Mart let you keep the receipt when you get a fapiao.
On the plus side, their fresh herbs were fresh (ah, great mint for my favorite Brazilian pineapple-mint drink) and reasonably priced for the quality. And another big plus for Carrefour in Gubei is the Food Republic food court on the first floor with a dozen or so great places to eat at reasonable prices, including one of my favorite gelato/ice cream places, Ice Season, where natural mint is my flavoite flavor Not too sweet, and perfectly flavored.
On the down side, getting home from Carrefour is a chore if you want to take a taxi. There is along taxi line but very few taxis coming by. Since most of the people there are going short distances to get home, fares will be low, so cabbies aren’t motivated to go there. It’s about a 10-minute walk to the Shuicheng Road subway station on Line 10. Much easier to use that if you can.
But for better deals and fresher produce, go to your local wet market. Or try other grocers or other supermarkets like E-Mart at Laoximen. Much better prices there, and generally good quality.