You Are One Guessed or Stolen PIN Away from Disaster: Be Careful With Your ATM Card in China (or Anywhere)

A friend of mine in Shanghai just had 9000 RMB (US$1500) stolen from his Korean bank account by somebody using his ATM card number in Poland. His bank is unsympathetic. They claim that he must have given his card or PIN number to somebody and that is how they  took the money out. But he never gave it to anyone, though someone may have rigged an ATM machine to read his info.

Your ATM card is a disaster waiting to happen. If someone gets your number and your PIN, by theft or guesswork, you may have no recourse. You must limit the use of your card to avoid having thieves scan it and not keep too much money in any account that can be stolen using an ATM card.

Whenever you use your card with a retailer, there is a chance that the retailer is keeping your PIN, perhaps inadvertently, and this PIN can then be hacked and sold to thieves. See the 2006 story from NBC News which explains some of the basic threats.

The more you use your card, the greater your risk. The more money in your account, the greater your risk. Keep some of your money in accounts that cannot be accessed with an ATM card using the terribly inadequate 4-digit PIN security system.

Surprisingly, money may be swiped from your account using your ATM card number even if the thieves don’t know your PIN number. Sound impossible? Our experience proves otherwise.

Recently someone in Germany started pulling about $300 a day out of our US bank account using our ATM card number from our US bank. This is a card we rarely use–I think we have never used it China but did use it on our trip to Italy in February 2014. the thieves struck in May 2014. They took the most they could each day for 3 days in a row before I happened to check my online bank account and notice the unexpected withdrawals. It was very fortunate that I noticed this right away instead of after our account was drained dry. Amazingly, there was no anti-fraud alert to the surprise bleeding that was underway. Bet they could have taken everything if I hadn’t noticed.

I immediately called the bank and they inactivated the card. Whether I would get the money back or not depended on one thing: did the thieves use my PIN number when making the withdrawals? If they had, then the money would be lost forever. No recourse. But because the bank in Germany that dispensed the money was not able to provide proof that the PIN had been used, my bank ruled in my favor and refunded the money.

How the thieves got money out of my account without my PIN was never explained. But it did happen, so it seems, and that means it can happen–to you! Check your account often for fraudulent charges. Use your card as little as possible. Don’t use it in shady locations–whatever that means. Assume every operation is shady and vulnerable. Guard your PIN zealously and watch for unusual attachments to ATM machines, and realize that people may be watching the keys you push, so cover the keypad and use false moves as well.

On the other hand, when PINs are just 4 characters long, someone could simply guess the PIN after enough tries with enough cards (several tries each on a thousand or more cards) and then they have a money machine. The chances of someone guessing your PIN on the first try are just 1/10,000. After 10 tries, though, it’s 1/1000. How many people have been trying to guess your PIN? Does your bank every tell you? Probably not. Your card might get inactivated with lots of bad guessing–a huge inconvenience, but better than losing everything. Check with your bank and understand their anti-fraud systems and what recourses you have to fraudulent withdrawals.

Remember, you are just 4 numbers away from disaster, and those numbers can be stolen or possibly even guessed.

By |2017-10-24T07:23:21-07:00August 18th, 2014|Categories: Consumers, Finances, Products, Scams|Tags: , , |Comments Off on You Are One Guessed or Stolen PIN Away from Disaster: Be Careful With Your ATM Card in China (or Anywhere)

Foreigners in China: Get the VIP Internet Service from China Telecom to Improve Access to Foreign Websites

We recently upgraded our Internet service to the fastest available: 100 Mbps service for 248 RMB a month. Even with that high speed, we noticed that accessing foreign websites was still painfully slow and unreliable. When we turned on ExpressVPN, our generally good VPN service, the speed was even worse and was essentially blocked, or so it seemed on many days.

Then I learned about China Telecom’s VIP service for foreign websites. This service costs an extra 50 RMB per month and gives you “more stable” access to websites in the US, Japan, Europe, and Hong Kong. Desperate. we tried it, and it has made a huge difference. Foreign websites now upload much faster. We still need VPN for sites like Facebook, but that also seems much faster than before.

To change your service, you need to be on their monthly billing plan. We were on a prepaid plan, having prepaid for a year, so we needed to make a change. How we got on their strange prepaid system is a long story of itself: someone in our real-estate agent’s company handled this and possibly tried to rip-us off, paying for the lowest-speed service instead of the highest and pocketing the money. Only we caught the “mistake” and insisted on correcting did the upgrade happen, and then they only prepared for one month and possibly tried to pocket the difference again. We finally got all or nearly all of the money we had given to show up in our Telecom account. Don’t let intermediaries do this for you! Our mistake.

To switch to monthly billing, you would think it should just take a phone call and the flip of a digital switch. Nope. I had to go a special office in person–not the closest one, but one that is authorized to handle the VIP account. That office is at 500 Jiangsu Road, close Yan An Road. It’s inside an electronic store on the second floor. Right next to the escalator is a round desk with an English speaking young man working there, and he was great.

To get the VIP account, I had to cancel my entire previous account and have a new line installed. That meant a big service fee or getting a year-long plan. Since I heard that 50 Mbps with the VIP service was better than 100 Mbps without, I accepted a special deal they had on 50 Mbps (no similar deal for the 100 Mbps unless I would take a two-year plan). So now I’m paying about 150 a month plus 50 for the VIP service, less than the 289 a month I was paying for the 100 Mbps service. They had to come and install a new line and put in a new cable modem. But the new service with VIP magic is definitely better. Finally, we can use the Internet, even in the evening, and access foreign websites with acceptable speed. We even were able to watch a movie on Netflix. Wow, it’s a new world for us here in China.

We had 1100 in our account that was closed. To get a refund, we had to take our old modem back in with my passport and apply for a refund. The same guy was very helpful. They will call us in a few days when I can come in and get my cash. They cannot just put the money into my account. That, I’m afraid, would be far too easy. But overall, the process wasn’t bad and I’m delighted with the mysterious yet effective VIP service.

Some folks at ShanghaiExpat.com discuss this as “GFW-free” service. No, it is not free of the Great Firewall. VPN is still needed if you want to access things like Netflix or Facebook. But you might have much better results, I think, than you are getting now. If you are about to abandon hope because of slow Internet in China, try the VIP service from China Telecom.

By |2016-10-24T05:57:54-07:00August 16th, 2014|Categories: China, Internet, Products, Shanghai, Surviving|Tags: , , |Comments Off on Foreigners in China: Get the VIP Internet Service from China Telecom to Improve Access to Foreign Websites

YiLi Road Area on Line 10: Great Shanghai Dining Experiences Abound

The Yili Road metro station on Line 10 puts you close to some really great places to eat. This is a beautiful area next to one of Shanghai’s prettiest little parts, New Hongqiao Park, easily accessible from Exit 4. If you take  Exit 3, you pass under Hongqiao Road and come out at the base of the Takashimaya Mall. Along the short walk to the mall are several restaurants with desserts and other food, and then as you enter the first floor of the mall, there is a good selection of places with fast food, curries, and snacks, including Honey Moon Desserts. But for elegant and fun dining, go up to the 7th floor of the mall. There  you will find Rockstar Italian, a variety of Japanese places, hotpot, and other selections.

A short walk from the station at outside the northeast end of the park, at the confluence of Yili Road and Yan An Road, is Jiadun Square (嘉顿广场) a great complex with numerous restaurants in two adjacent rounded buildings. This includes the famous Element Fresh, a fun Italian place called Gusto, and numerous Korean and Japanese places. Some are quite expensive, but others are great bargains. In the great bargain category is one of our favorite places, Yuli (Yu Ri in Japanese), on the 3rd floor of the northernmost building. There you can get a set meal at dinner with great Japanese steak and onions, plus several side dishes, for 65 RMB (or 55 RMB if you skip the side dishes). I had Soba noodles with beef for 55 RMB, and we also ordered a side of sushi with 6 large, beautiful pieces of different items for 98 RMB. Some of the best sushi I’ve ever had.

Give Yili Road area a try!

 

 

 

By |2014-08-02T02:18:46-07:00August 2nd, 2014|Categories: China|Comments Off on YiLi Road Area on Line 10: Great Shanghai Dining Experiences Abound

Why Do So Many Foreigners Shop at Carrefour? Too Expensive, Not Superior Quality

Now that we’ve moved out to the Gubei/Hongqiao area in Shanghai, we are close to the large and popular Carrefour grocery store. We’ve been there 3 times now, but we’ve decided to shun it as much as we can now that we’ve seen how consistently high the prices area and how iffy the quality can be.

The high prices are my main complaint–many things are 20% to 50% or more what you would pay at E-Mart and maybe twice what you might pay if you shop around a little more. But price is not the only problem. We’ve had some quality problems already.

Produce purchased on Saturday in several cases went bad by Sunday. I could tell it was getting on in age when I bought it, but having to throw vegetables away after one day is ridiculous. We found their baked bread quality to be poor (burned flavor from overcooking). Staff are not that helpful (likely to give you wrong directions or just point you in a general direction without really helping you).

Food is not the only problem we’ve had. A DVD player we purchased was dead out of the box and had to be returned, but returning was difficult because the staff person in the electronics area had us pay her cash and she put it on her card to get credit for the purchase. Took a lot of talking, but finally we were able to get a refund. Also, when you need a fapiao (for example, some people need to get them and turn them in to their employer to help them get some kind of tax benefits I guess), they take and keep your entire receipt so all you have is the fapiao that you might have to turn into the office. If something needs to be replaced, you won’t have your proof of purchase anymore. Good luck. Other stores like E-Mart let you keep the receipt when you get a fapiao.

On the plus side, their fresh herbs were fresh (ah, great mint for my favorite Brazilian pineapple-mint drink) and reasonably priced for the quality. And another big plus for Carrefour in Gubei is the Food Republic food court on the first floor with a dozen or so great places to eat at reasonable prices, including one of my favorite gelato/ice cream places, Ice Season, where natural mint is my flavoite flavor Not too sweet, and perfectly flavored.

On the down side, getting home from Carrefour is a chore if you want to take a taxi. There is along taxi line but very few taxis coming by. Since most of the people there are going short distances to get home, fares will be low, so cabbies aren’t motivated to go there. It’s about a 10-minute walk to the Shuicheng Road subway station on Line 10. Much easier to use that if you can.

But for better deals and fresher produce, go to your local wet market. Or try other grocers or other supermarkets like E-Mart at Laoximen. Much better prices there, and generally good quality.

By |2016-10-24T05:57:54-07:00July 29th, 2014|Categories: China, Consumers, Food, Restaurants, Shopping, Surviving|Comments Off on Why Do So Many Foreigners Shop at Carrefour? Too Expensive, Not Superior Quality

Restaurant Recommendations for Special Occasions in Shanghai: TMSK, Whampoa Club, Banana Leaf, More

Recently we had some virtually miraculous evenings with special guests where a visit to a restaurant was memorable, remarkable, and far beyond our expectations. Three of the most enjoyable of these events occurred at TMSK in Xintiandi, Banana Leaf at the Super Brands Mall at Lujiazui (floor 6 or 7), and Whampoa Club in Three on the Bund. Of these three, for our next special night out, TMSK is the one I’m most likely to return to.

The Whampoa Club has beautiful art-deco design inside with a great view of the Bund from the 5th floor of Three on the Bund (3 Guandong Street). Beautiful and fun just to be there. The menu is horrifically expensive, in my opinion, but the set menu on the Chef’s Sampling Menu is more affordable. That menu is 289 per person. But note: you must reserve this ahead of time. If you show up, even with reservations, and have not specifically reserved the sampling menu ahead of time (preferably 24 hours or more ahead), they may turn you down. In my case, I called on the same day to make reservations for the evening, and asked about their sampling menu. They said yes, it’s available, no problem. But when our party of four arrived, we were told that the sampling menu was not available and we’d have to order off the menu. I explained my situation and asked them to reconsider. The waiter had to check with management, and came back a few minutes later saying yes, we could. That was a relief. Otherwise we would have walked.

The food that came was highly impressive and tasty. My favorite may have been a large, succulent prawn in batter with a sauce over it. Really delicious and filling. The many samples that came left us full and surprised at the variety of flavors and textures available in this high-end Chinese place.

Banana Leaf at the Super Brands Mall surprised us with the quality of food but mostly with the beautiful private room we were able to walk into without reservations, while dozens were lined up waiting to get in. I had a group of 7 on a Saturday afternoon in Liujiazui. After walking tour of Lujiazui Park, we went to Super Brands Mall where we were planning to try Bellagio’s on the top floor. But one floor before we got there, I saw Banana Lead and, recalling a positive experience in the past, thought maybe my group might like this instead. While there were many people lined up outside waiting to get in, when we told them we had a group of 7 and asked how long the wait would be, they said there was no wait, just go on in, What? But there was a large, beautiful private room that was just waiting for a large group to come–I guess all the people waiting were couples or other small groups too small for the private room. So all 7 of us were seated immediately in luxury. We ordered and food was coming right away. Everything we ordered was delicious. We have a real feast for around 70 RMB per person.

TMSK is one of the most beautiful and interesting places to eat at. They have Chinese and Western items, but I think the Chinese dishes are most outstanding. The roast beef is so tender and delicious. Mama Yang’s noodles surprised us all with the flavor — so much so that we ordered a second helping. We had a lot of food and beverages, including wine for one of our guests, so the total bill was higher than normal, 790 RMB for 4, but it was worth it. TMSK is the one that I’m most anxious to try again in the near future. The fact that I really like the people there is part of the draw. And so beautiful.

 

By |2016-10-24T05:57:54-07:00July 17th, 2014|Categories: China, Food, Restaurants, Shanghai|Tags: , , |Comments Off on Restaurant Recommendations for Special Occasions in Shanghai: TMSK, Whampoa Club, Banana Leaf, More

Coming to China to Teach English? Do You Know What You’re Facing?

While there is high demand for English teachers in China and great pay for teachers with teaching credentials, the situation is quite different for those without teaching credentials (e.g., a teaching certificate and a degree). Young teachers, typically college students, are recruited to come to China for a few months in what amounts to an unusually difficult study-abroad experience programs from institutions like China Horizons or ILP (International Language Program). The recruits generally pay their own travel to come here and get almost nothing as pay (if anything at all), though room and board is provided. What the enthusiastic teachers often don’t know before coming here is that the room and board can be unspeakably unpleasant in many cases: no heating or air conditioning, no flush toilets, bad food, poor sanitation, and a location in a remote town far from the conveniences of places like Shanghai or Beijing.

Students coming here to teach often think they will be able to learn Chinese and see China while here. But no instruction in Chinese will be provided and free time to see China will be much less than they imagine. They may be told that weekends will be free, but the schools frequently have weekend programs and tell the teachers they are required to be there. Sometimes they learn of this at the last minute (like on Friday), after having already bought train tickets to go somewhere for the weekend. Many are told that they only have to work a small number of hours or teach a few classes, and then find that their work load is much higher once they get here. They can really be at the mercy of the local school. Many of these teachers I know seem to be little more than servants exploited to make a poor school seem more credible and increase revenues from parents anxious to have their kids learn English.

Many of the students coming here are religious (e.g., LDS/Mormon) and hope to attend church on Sundays, but find out that the town where they are assigned is 3 hours away from the nearest congregation, and that the transportation to go to church will eat up much of their cash. Some make the sacrifice and go as often as they can. But that takes real commitment.

Some know all this and come with a desire to serve, teach, and experience the wonder of China. Others are surprised but boldly conquer their challenges and move forward. Some feel greatly disappointed, but often fear to let others know (especially their parents), not wanting to make people worry or think that they were duped or something. I think there needs to be more awareness of just how challenging China can be for a Westerner. It’s easy in Shanghai, though plenty challenging, but in a small town without all the graces and support systems of Shanghai, it can be quite an ordeal. Some know this and bravely conquer, but others wish they had known first.

Do a little more homework before you come to China to teach English. Make sure you know where you are going and what the conditions are. And recognize that whatever you are told, even in complete good faith, that things change quickly here. Be ready for what you may experience. It is rarely easy. Sadly, for some, it wasn’t worth it. For others, it was terrific.

By |2014-07-15T06:31:10-07:00July 15th, 2014|Categories: Surviving, Travel tips|Tags: , |Comments Off on Coming to China to Teach English? Do You Know What You’re Facing?

Update on Tralin Paper (a.k.a. Tranlin Paper or Quanlin Paper): Financing Based on Chinese IP Now Creates Jobs in America

I previously reported a remarkable IP-backed financial deal in China, where Tralin Paper (Quanlin Paper in Chinese, though they use www.tralin.com for their website and are sometimes called Tranlin Paper) used their IP portfolio to back a loan for 8 billion RMB, around US$1.3 billion. Now news  from the office of Governor Terry McAuliffe of Virginia reveals what Tralin is doing with that money. See the June 18, 2014 news release for the Governor’s office. Tralin Paper, renaming themselves as Tranlin Paper for some reason, has just signed a deal with the State of Virginia, obtaining state support as Tralin/Tranlin/Quanlin invests $2 billion to create a new environmentally friendly paper mill and create over 2,000 US jobs. In a departure from the stereotypical view of Chinese companies stealing American jobs and IP, here is an innovative Chinese company that has created and protected their own IP, used innovative financial tools (and plenty of solid Chinese guanxi) to obtain massive financing based on that IP, and then brought their money and their technology to the US to create many jobs. At least some parts of this story are going to be repeated in many ways in days to come. The old paradigm of China lacking IP or lacking valuable IP is fading.

After the announcement at ChinaPaper.net, the first report on this story to the English-speaking world, as far as I know, was my original March 6, 2014 report at InnovationFatigue.com followed by an update here on the Shake Well blog that gave a translation of the Chinese story. It was picked up by Intellectual Asset Magazine and by World Trademark Review, but is still a generally unrecognized but important story.

Watch for China to surprise many pundits who decry its lack of IP and innovation. Many Western companies are going to be startled at the tsunami of innovation and IP that will come from the Middle Kingdom, which is rushing to become the epicenter of global innovation and IP value creation. China still has a long ways to go in overcoming its problems and strengthening innovation and IP, but the trends here are remarkable and should not be discounted. Meanwhile, we should welcome stories like Tranlin’s, and watch for many more to come. But for some US companies, this will mean even tougher competition that won’t be easily avoided with restrictive, protective tariffs or antidumping legislation.

By |2017-12-05T06:31:52-07:00July 8th, 2014|Categories: Business, China, Industry, Innovation, Paper, Patent law|Tags: , , , |Comments Off on Update on Tralin Paper (a.k.a. Tranlin Paper or Quanlin Paper): Financing Based on Chinese IP Now Creates Jobs in America

Slow Internet Connection in China? Tips for Service and How to Measure Local Speed

The most challenging aspect of life in China for many foreigners may be the Internet. In addition to many of our favorite sites being blocked by the Great Firewall of China, the Internet here can often be painfully slow. Here are some tips for dealing with both problems.

The Firewall can be overcome with VPN, allowing a direct port to a foreign server to be established with encrypted communication. I use ExpressVPN (https://www.expressvpn.mobi/). It costs money, but it’s worth it and I believe it to be the best service with the best technical support to help you deal with the challenges of connecting. It also adds some extra security since data to and from your computer is encrypted, so it’s good to use for online banking and other sensitive issues. It slows everything down, though.

The general problem of a slow Internet connection in China may be due in part to the heavy work of monitoring Internet usage and to rapidly expanding demand on existing infrastructure. There’s a lot of data requiring a lot of surveillance. But many times foreigners living in China don’t realize that the service they are getting in their apartment can be upgraded to faster service. The base local speed (China to China connections) may range from 10 Mps (10 megabytes/sec) to 100 Mps. If you need higher speed, contact your provider (often China Telecom, reachable by dialing 10000–and yes, they do have English speaking support) and check into an upgrade.

Understand your connection speed by doing speed tests. A good test that might not load for you in China (sometimes it does, sometimes it doesn’t) is SpeedTest.net. This service can use servers in China to test your latency (ping delay), download speed, and upload speed. If your download speed is limited to around 10 Mps, using the Internet is going to be painful. Upgrade. In Shanghai, you can use a China Telecom service at https://sh.189.cn/support/netreport/ to test you download speed with local servers to see what your maximum speed is likely to be. It’s in Chinese, but you don’t need to understand Chinese to use it. Click on the green button that says “开始测速” (begin testing speed). The numerical result is in Mps. You can also use other speed tests that measure data transfer involving US servers. Numbers will be lower than using Asian servers, of course. ATT has a speed test and so does Comcast (Xfinity).

For best speed, make sure you have background processes off (things like software updates, online backup, etc. can slow you down) and don’t have too many browser windows open. For best speed, bypass the slight delay of a wireless router and plug directly into the Ethernet output jack on the back of your cable modem or router — but the gains will often be minor. Also beware of prime times when everybody else is trying to download movies or play games: the Internet can really bog down in China from about 7 PM to 11 PM. And weekends, lunchtime, and so on.

By |2017-10-26T06:10:25-07:00July 7th, 2014|Categories: Shanghai, Surviving, Webmasters|Tags: , , |Comments Off on Slow Internet Connection in China? Tips for Service and How to Measure Local Speed

Food Poisoning: Beware of Hamburgers and Other High Risk Items

food poisoning shanghai burgers hospital preparation

Was it the meat? The mayo? the lettuce? Or maybe the shake? It’s hard to know with food poisoning.

I had a call at 2:15 AM this morning from a victim of food poisoning, a friend who had just been taken to one of Shanghai’s many hospitals with quaint names. This one was the Armed Police Hospital of Shanghai on Hongxu Road near Yan An Road in Hongqiao, not far from where we live. He had been out with some friends eating at Munchies, a popular joint serving basic Western food like hamburgers, shakes, and fries. I ate there once a few months ago and thought it was OK but not interesting, and avoided the hamburgers due to my concerns about the risks of food poisoning. Hamburgers are already a common source of food poisoning in the States, and I think the risks will be higher here.

My friend had eaten a hamburger, shake, and fries. He guessed that his food poisoning came from bad oil in the fries or bad cream in the shake. My guess is the hamburger was the culprit. Hamburger is so often contaminated with bacteria and is too easy to undercook or recontaminate with sloppy handling. But who knows, it could have been bacteria on dirty lettuce in the burger. I doubt that bad oil would give the violent food poisoning reaction he had, with hours of pain and loss of everything in his digestive tract.

He eventually became so dehydrated and weak and in so much pain that he realized he was in medical trouble, so he called for help and soon was being carried away in an ambulance. In his weakened state, he forget to bring a wad of cash with him. Mistake! Bring lots of cash when you go to the hospital. Bringing an ATM card can work, but if there is trouble, then what? He was so weak when he got to the hospital that his fingers kept slipping as he tried to enter the long password code for his bank card, and after 3 tries, his card was locked and unable to be used at all. He called the bank to clear it, but was told he had to come in personally when the bank opened again later. Not good at 2 AM when you need to pay now for urgent help.

In China, if you don’t pay upfront or have proof of adequate insurance (that may not work in many cases), you aren’t going to get treatment, as far as I know. Understand that and be prepared. The hospital staff suggested he call a friend. I normally put my phone in silent mode when I go to sleep to prevent unwanted calls in the middle of the night. Last night was an unusual exception, and I’m glad I didn’t. I was able to rush over and help out, handling the payment. 650 RMB is all it cost for him to get a lot of good attention (once payment was made), an IV with several bags of fluid, medication, etc. The kit of supplies I received for him after payment was really impressive. Treatment was good, the place was clean, and the staff were efficient and friendly. Pretty good for a public hospital in the middle of the night. Remarkably low cost. Not bad.

What is bad is food poisoning. It can really hurt and make life miserable. Staying hydrated when you are hit with it is a real challenge. Drink lots and lots of fluids, even though you might lost them swiftly. Gets some salts also. Gatorade might be a good beverage to keep on hand for such cases. But do your own research to prepare. Keep some cash in your wallet or in a handy place at home to take with you to the hospital, along with one or two bank cards, your cell phone, and a cell phone charger, etc. Be ready. And especially be careful about what you eat. It’s a key to surviving in Shanghai, China.

By |2017-10-24T07:20:17-07:00July 6th, 2014|Categories: Consumers, Food, Health, Shanghai, Surviving|Tags: , , , |Comments Off on Food Poisoning: Beware of Hamburgers and Other High Risk Items

More Tips on Moving in China: Trucks, Boxes, Etc.

When you are moving in China, there are several things to do to prepare.

First, review your current rental contract and make sure you give adequate notice and comply with other terms needed to ensure you have a good chance of getting your rental deposit back. It’s often two months of rent, so you don’t want to lose this money. Be a good tenant, give adequate notice before the end of the contract so they have time to find a new tenant (if leaving mid-year, you may not be able to get your deposit back at all). Make sure you leave the place clean and handle outstanding bills for utilities (this may include leaving enough money in the hands of the landlord to cover estimated costs, or taking other steps).

Second, prepare well in advance with the supplies you will need such as boxes, tape, bubble wrap, scissors, string, etc. If you move, you may want to get a lot of boxes. These can be hard to find on sale, but you can get them at B&Q for about 15 RMB each. Cheaper is to track down a recycler carrying loads of boxes and boxboard down the street. He’ll sell you boxes for maybe 2 RMB each. Cheaper still is to go to department stores or other places discarding boxes and take away used boxes for free. Keep some boxes around the house–they often come in handy and can be a pain to find when you need them. Also prepare by getting bubble wrap, newspaper or wrapping paper, and lots of good packaging tape, which isn’t always easy to find. When you see it, get some well in advance. You can also order boxes and tape online at Taobao.

Third, arrange for help such as a moving service to get you and your stuff to your new place. This often involves using a local moving service. Order a truck that is bigger than what you think you need so you can avoid two trips. A medium truck going across town might cost you 700 RMB if just one or two people are needed. Since we were moving a piano, we had a large truck and a crew of four, which costs us more than we expected: 1700 RMB. But it was a solid half-day of work for four people, and the extra-large truck had a 500 RMB surcharge. But had we negotiated ahead of time as we should have, I think we might have only paid 1300 RMB or maybe 1400. Lesson learned, maybe. While arranging for moving muscle, it’s also wise to hire an ayi or two (maids) to provide cleaning muscle for your new place and your old.

Fourth, pack early. Don’t wait until the night before the move. Your stuff is important and you don’t want to lose it or misplace it through careless packing. Mark boxes so you know what is where. Wrap delicate things carefully and be prepared for rough treatment. Make sure you don’t take things that are part of the apartment, either. Spend a few hours every night for a week to get prepared, if you can.

My experiences in moving in China have been limited to Shanghai, but the principles should apply to other large cities as well.

Related posts:  Tips on Finding an Apartment in Shanghai, Renting in Shanghai

Related pages: Surviving in China

By |2017-10-24T07:21:51-07:00July 1st, 2014|Categories: China, Consumers, Housing, Shanghai|Tags: , , |Comments Off on More Tips on Moving in China: Trucks, Boxes, Etc.

Prepare For Your Trip to China With Scam-Prep 101: Beware the Karaoke Scam, the Tea Ceremony Scam, and Other Scams in China

I’ve written before about the dangers of the “Tea Ceremony Scam” in China where attractive girls or other friendly young people invite foreigners to join them as they attend a nearby traditional Chinese tea ceremony. After a few tiny samples of tea, you’ll be billed for hundreds of dollars, and there might be some tough muscular guy there to enforce payment. This scam is actually dangerous, and if you fall for it, you’ll literally be in a den of criminals. It’s one of the most common scams in China.

It is important to know that there can be several variations of this scam. An important variation has come to my attention with the recent news story in the Shanghai Daily, “15 members of karaoke crime gang detained” (June 24, 2014). In this scam, friendly people invited victims to join them in karaoke. After some entertainment, a bill was presented for something like 30,000 RMB (US $5,000). In the case in the story, the man paid $1,000, everything he had, but this was not enough, and they were forcibly taking him back to his hotel to get the rest of his money. He managed to escape on the way and get help from the police, who eventually captured the gang. But there are probably many similar gangs in operation.

Whether you are in Shanghai, Beijing, or any other place that gets significant tourism, you have to be wary of friendly strangers who want to invite you somewhere. Don’t go with them. Don’t let merchants or others lead you down isolated alleys or remote floors of buildings to see their mystery shop. Don’t let them lead you into a room where they can lock the door to prevent you from escaping–something that happened to someone I know well. Fortunately for her, they were just keeping the police away from their fake goods operation, and the woman was able to get out unharmed. But don’t take those risks. Avoid the scams in China, but recognize that the scammers can be very polished, alluring, and highly trained–they are part of a well-oiled scam machine run by real professionals who have mastered effective systems that keep duping foreigner after foreigner, making loads of money for the scamlords.

Be alert. Make sure he change people give you is real Chinese money. Make sure the expensive product you buy is actually put int he package. Make sure the cab you get into you is a real cab using a real meter. If the meter is off and they quote you a price to get to your destination, don’t accept that unless you know what the real price is and it is close enough to be acceptable to you, otherwise you can many times the real price. Don’t prepay for rides because you might get dumped off for some other low bidder to take you, only to find additional fees on the way (yeah, I experienced that).

When you’ve been robbed by falling for a scam, you’ll feel really stupid and pained by how you were used and cheated. That’s a lot of stress that you can avoid in many cases by being alert and reducing your risks.

The Chinese people are generally honest, friendly, and decent, but the handful of exceptions are the ones who will be watching for you. They are organized and know you are coming. Be ready and stay safe.

 

 

By |2017-10-26T06:10:59-07:00June 27th, 2014|Categories: China, Scams, Shanghai|Comments Off on Prepare For Your Trip to China With Scam-Prep 101: Beware the Karaoke Scam, the Tea Ceremony Scam, and Other Scams in China

Finding an Apartment or Moving to a New Apartment in Shanghai

After 3 great years in the Lao Xi Men area of Shanghai (West Gate Apartments on Xizang South Road a little south of Fuxing Road), we have moved close to the Yili Road subway station on Line 10, which puts us in the Gubei area. It’s quieter, cleaner, and with a surprisingly high concentration of fun restaurants and beautiful spots such as the marvelous New Hongqiao Park. We moved because my wife already has too long a commute, and I just found out that my office will be moving to a location closer to where she works, so, as our previous contract was coming to a close, it made sense to move rather than renew. We were delighted with what we found, and it even saves us money.

There are several ways to find housing in Shanghai. Many people do it themselves through word of mouth or especially through online postings. For foreigners, the most popular tool seems to be the housing section at SmartShanghai.com.

For many, another popular way to find an apartment in Shanghai begins with finding a good real estate agent. Quality varies wildly. Some are inexperienced and not very helpful, while others go the extra mile to get your the right place at a good price and make your move a success.

Our move to a new place was greatly assisted by one of the best real estate agents I’ve ever worked with. He speaks terrific English and went the extra mile to help, not just before the deal is closed but especially after. After the deal was signed and his fee pay, he continues helping us. He has helped us set up our Internet service, he made the calls to get our budget TV subscription turned on, he helped us solve some other minor problems, he told me today which office to go to and what to bring to register with the police after our move, he picked up and delivered our fapiaos, and he even came over to show us how to change the combination on our door. He’s extremely kind and really committed to serving his clients. He can help clients anywhere in Shanghai. I can give you his cell (email me at jeff at jefflindsay d0t com) if you wish.

Update, June 2015: We would later learn that the help that his office provided in arranging Internet access and managing fapiaos was not quite on the up-and-up. We paid for high-end Internet service but got the lowest end, and the rental fapiaos were fakes. Our agent was surprised and quickly corrected both problems once we detected them. He said were the fault of his staff at the office. This can be a problem with any agency, so if you have them help you with those things, you need to check carefully and ensure that you are getting what you pay for. The temptation for people to pocket extra money is hard to resist.

When you are looking for an apartment, start with the region you are interested in and find an agent that serves that area. A good company like David’s can access broad listings and work local connections to help you find candidates where you want. Some just have listing for fixed regions, but they can he helpful, too. Your agent will take you to view available places. A lot depends on whether you want furnished or unfurnished. Then you need to set a budget (ouch, they are expensive here!) and determine what total area you want to consider (e.g., around 50, 100, or 150 square meters) and how many rooms you want and what other features you want. The more places you look at, the more you can recognize what features are important.

For us, having a big kitchen with either an over or a space where we could install one was important because we do a lot of entertaining and a lot of cooking, and our style of cooking often requires an over, something most apartments in China do not have. China is a nation of stove-top cooking. Ovens in apartments are rare. But you often can take out the ubiquitous and worthless “sterilizer” unit in many kitchens and replace it with an over, though electrical connections will have to change and the landlord must be on board (and make it clear what happens with the unit when you move away). In our last place, we agreed to a higher rent in return for the landlord buying an over that would stay with the apartment–good deal for him. We’re buying the oven in the new place. Will cost about 4800 RMB.

When you rent, you will normally be asked to pay a deposit of two months’ rent in addition to one or two months rent up front, so you really need a wad of cash to get started. Foreigners coming to work in China often don’t know this. In addition, the renter will typically pay the commission to the agent, which is normally 1/3 of a month’s rent, sometimes a little higher. Before you rent, make sure you negotiate any significant changes that are needed like painting the walls, repairing things, replacing or adding furniture, etc. Make sure you know how to handle utilities, how to get Internet and TV, how to register with the police, etc. If you need a fapiao, this costs 5% of the month’s rent, so make sure you know who is paying for that (it is normally included in the monthly rent).

Everything can be negotiated, so perhaps you can close a deal for less (typically around 10% less) than the asking price. Ask for too low, though, and the landlord will throw you out and not negotiate further.

Landlords in China might often own just one rental apartment that they rent out. It’s a precious piece of property to them and they may be evaluating you as much as you are evaluating the unit. If you seem too demanding, slovenly, or irresponsible or do anything to create a negative emotional reaction, they might not rent to you, even if you accept the asking price. I know two Chinese guys who were planning to rent an apartment together and had agreed on the price, but the landlord got nervous about how clean two men would be and decided at the last minute to turn them down. End of story. For best results, dress nicely and radiate “clean, responsible, friendly” if you can.

When you close the deal, you’ll sign a contract, typically in Chinese and English, and it’s almost always for a year. Have someone you trust review it. In this case, the contract was standard from Oriental Real Estate which we already trusted, and it worked out fine.

If you move, you may want to get a lot of boxes. These can be hard to find on sale, but you can get them at B&Q for about 15 RMB each. Cheaper is to track down a recycler carrying loads of boxes and boxboard down the street. He’ll sell you boxes for maybe 2 RMB each. Cheaper still is to go to department stores or other places discarding boxes and take away used boxes for free. Keep some boxes around the house–they often come in handy and can be a pain to find when you need them. Also prepare by getting bubble wrap, newspaper or wrapping paper, and lots of good packaging tape, which isn’t always easy to find. When you see it, get some well in advance. You can also order boxes and tape online at Taobao.

I also recommend hiring an ayi (local maid) to come in and clean your new place before you move and also to clean out your old place after you move out, leaving it in good condition to keep a landlord and the next tenants happy.

By |2016-10-24T05:57:55-07:00June 24th, 2014|Categories: Consumers, Housing, Shanghai|Tags: |Comments Off on Finding an Apartment or Moving to a New Apartment in Shanghai
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