Shanghai Disney Resort: Second Time’s the Charm! My Best Disney Experience Ever

Shanghai Disney Castle

After a frustrating but still quite fun first experience at Shanghai Disney during their pre-opening test days, I was worried that Disney lines in Shanghai would always be too long for most customers. I am happy to report that our second experience on a beautiful winter Saturday, December 10, was much better. This time was clearly my best Disney experience ever. I’ve been to Disney resorts in Anaheim and Orlando more than once for each, and while Shanghai is smaller, this was the most fun I’ve had.

Why was my visit on Dec. 10, 2016 so much better than my visit earlier this year? First, lines were much better than before, partly because there were more rides open and perhaps because the thrill of a new Disney resort had worn off, so crowds, while healthy, were not overwhelming. Many good rides had lines only 30 minutes long. One hour was the longest we waited for anything all day.

For peak times and peak rides, this time we also had the benefit of a good mix of fast passes that gave us rapid access. Plus this time we used the outstanding Shanghai Disney app that shows wait times for rides to help with planning and provides a live map to show you where you are and where to go. Also in our favor, essentially all the rides were operating whereas many were closed during the pre-opening period, so there were more events to spread out the crowds.

Another plus was that we didn’t lose over an hour wading fighting chaos as the giant dining hall near Tron that still hadn’t figured out how to manage their food system, but instead went to better places like Barbossa and Remi’s Patisserie to eat much faster and with better quality food. Further, this time we got an earlier start, arriving right at 9:00 AM when the resort opens, and we also didn’t have to leave early to catch a dinner event as we did our first time. Overall, a longer, more efficient, and much more fun day. Bottom line: use the app, use fast passes, arrive early, and visit your top picks early in the day when lines are short. They may also be short after 6 PM when lots of Shanghai folks focus on eating.

On our first visit, we tried to do the Tron ride but were thwarted by wait times of over 4 hours (!). Even when kind employees there had pity on us and helped us get fast passes, we were thwarted again by a mechanical problem that shut the ride down right as we entered. That mechanical problem turned out to be a new employee leaving a door open that triggered a safety alarm that shut down the ride until engineers could pinpoint the problem. No mechanical failure, just a silly human error. Today Tron was flawless and we rode it 3 times! We did it twice in a row in the morning, and later in the evening around 7 pm the wait time was low.

Favorite rides were Tron, Soaring, and Pirates, and we even liked the interactive fun of Buzz Lightyear. Wonderful, beautiful resort. Thank you, Disney!

By | 2016-12-16T07:56:22+00:00 December 15th, 2016|Categories: China, Consumers, Food, Shanghai, Shopping, Travel tips|Tags: , , , |Comments Off on Shanghai Disney Resort: Second Time’s the Charm! My Best Disney Experience Ever

Review of The Lion King Musical at Shanghai Disney Resort, the Chinese Version of the Broadway Hit

The Chinese version of the Broadway hit, The Lion King, was one of best performances I’ve seen. Spectacular, beautiful, wonderful to watch, even for those who don’t speak Mandarin, the language it is performed in at the beautiful theater in Disney Town at Shanghai Disney Resort. We attended a matinee performance on June 11, a few days before the official opening. There were no serious rough edges that we could see. The cast was wonderful, though a few voices weren’t as strong as one might encounter on Broadway. I was particularly delighted with the costumes, which were brilliant, clever, beautiful, and fascinating to watch. Special effects were also nicely done. Dramatic, fun, well choreographed, just a lot of fun. I really like the uniquely Chinese elements that were added such as the appearance of the Chinese Monkey King a couple of times. I understand one of the songs was added also for the Chinese production, though I’m unclear on that. The Disney Town theater is spacious and comfortable, and I think seats about 1500 people.

If you are coming to Shanghai, attending The Lion King might be one of the big attractions you should plan for. Note, however, that going there by taxi can be rough since many cabbies don’t know the area yet and since the Shanghai Disney Resort Website is surprisingly deficient in basic information on how to get there. There is no map or address given! There is a chat function for help, so I tried in many ways to squeeze information out of the chat service, but they insisted that there was nothing to worry about, that you just had to say “Disney” to cabbies and they would know where to go, which proved to be completely wrong for our friends who tried to meet us early at the theater to get their tickets. I eventually got an address from the chat service–actually 3 addresses, which confused things further, but none of them were helpful to the cabbie and my friends, came within a couple minutes of missing the opening of the performance. As of today, June 23, 2016, the website still lacks an address for those coming by taxi. Huh? I tried about several times to ask the chat service person to let the webmaster know this needed to be added, and just got the delusional “no worries, there is no problem, cabbies will know how to get there” response. Disney, wake up! You are not the Middle Kingdom in the center of the world where everyone knows your location. You are in an obscure remote corner of the outskirts of Shanghai and people don’t know how to drive there.

Best to go by subway. Line 11 ends there at a station clearly marked as “Disney.”

Here are some photos of the theater.

Before or after the show, enjoy a meal at one of the many good restaurants in Disney Town. This is a fun place that doesn’t require a ticket to get in. Just stroll from the subway (Line 11, Disney station) to Disney Town and enjoy the beautiful surroundings. The restaurants include some of China’s most popular higher-end places like Shanghai Min (wonderful Shanghai-style food, one of my favorite places), The Dining Place (fairly inexpensive dim sum and Shanghai fair), Element Fresh, Simply Thai, and many others. We tried a tremendously popular US restaurant that is the first of its kind in China, the Cheesecake Factory. We were very impressed. They have a menu just like the typical menus in the States, with strong leadership from the States here to train the staff and ensure high quality service and food preparation. Food was delicious though pricey for Chinese standards, but portions were also huge, maybe twice the size we are used to in China, so for us a single dish shared would have been enough, coupled with the appetizers were bought. I had Jamaican chicken and shrimp, and it was so flavorful and tender. The guacamole was surprisingly good, almost perfect. A slight disappointment was that the fish tacos were almost cold by the time they came to the table. Looks like they try to bring all the food at once, which means uneven wait times for some dishes. Ask to have food brought hot as soon as each dish is ready. More work for the sometimes overwhelmed staff at this hugely popular place, but you deserve your food fresh and hot.

By | 2016-10-24T05:57:53+00:00 June 23rd, 2016|Categories: China, Consumers, Food, Parks, Products, Restaurants, Shanghai, Travel tips|Tags: , , , , , , |Comments Off on Review of The Lion King Musical at Shanghai Disney Resort, the Chinese Version of the Broadway Hit

Shanghai Disney Resort: Fabulous Theme Park, Awesome Lines

China is buzzing about the new Shanghai Disney Resort in the southern end of sprawling Shanghai. On Saturday, May 28, 2016, my wife and I were kindly invited to attend a “soft opening” event at Disney, about two weeks before the official start date. Even though it was a rainy day, there were MANY people there. We were accompanied by about 40,000 other lucky people, creating lines as long as 5 hours (as in FIVE HOURS!!!). This was with about 70% of the rides open, so when in full operation, there will be more lines to divert the crowds, but the crowds could be even bigger. During regular operation, even bigger crowds are expected, perhaps as high as 70,000 or so. Wow.

This was a “stress test” day since other days of the soft opening had been limited to about half as many people. It was wonderful to be there, but there was plenty of stress.

Our favorite ride of the day, by far, was Pirates of the Caribbean. Of course, to be fair, I should point out that it was our ONLY ride of the day. We tried to get through the Tron ride, twice actually, but gave up even though we had managed to obtain a fast pass ticket for our second attempt (with the help of a kind friend) and were just minutes away from entering. But then there was a mechanical problem that shut the ride down before we could go on it (I later learned that an employee foolishly opened a door that could have let someone walk onto the track, and the interlock safety system shut the ride down for safety reasons until they could troubleshoot the problem), and we were out of time. We had to leave early for a dinner event, unfortunately. One day, one ride–but it was still a great day.

If you go, don’t make our mistake of attempting to get fast food in one of the big eateries. That wasted an hour and a lot of money, and we ended up walking away from our food, largely uneaten. Ugh. Bring you own. But Remy’s Patisserie was excellent and fast, with perfect spinach quiche. Try that, perhaps, but now the hamburger joint near Tron. Ugly lines, very slow, and lots of craziness.

Prepare for Disney by using the fast pass system and by making online reservations. Do your homework first! Then enjoy. Please don’t stand in any line over 3 hours long! Life is too short.

By | 2016-06-02T06:24:17+00:00 June 1st, 2016|Categories: China, Products, Restaurants, Shanghai, Shopping, Travel tips|Tags: , |Comments Off on Shanghai Disney Resort: Fabulous Theme Park, Awesome Lines