Golden Jaguar on West Yanan Road in Shanghai: Huge Disapppointment for a Large Party

Golden Jaguar is a well-known chain offering a large buffet. Unfortunately, after the disturbingly poor experience a large group of us encountered there recently, I won’t be going back. A group of about 200 or so people made reservations for a special dinner there. Some who had been to Golden Jaguar before were really looking forward to the buffet with numerous tasty items. We paid 200 RMB per person, apparently a little more than the normal buffet rate in the main area on the first floor. They put our large group on the sixth floor to give us a big room of our own, pretty much the whole floor, but they wouldn’t let us go down to the first floor to access the good stuff. Instead, they brought in a few large bins of very ordinary, uninteresting food. It was actually the buffet in China that I can remember where I left hungry because there was so little worth eating, and so little of what looked good.

One girl at our table looked really depressed. I asked what was wrong and found out that she had been to the main buffet on the first floor with numerous delicious items and had really been looking forward to a special evening here, but now was gravely disappointed with the low-quality food being brought to us. I asked the floor manager if she could be allowed to go down to the first floor and get some real food. He gave us some story about how we had a special rate for the room and this did not include access to the first floor. Sigh.

The food they brought came in a few large bins that were often empty. It was usually cold, with no devices to keep anything warm. What surprised me was how inept their system was for providing the food. For over 200 people, the food was presented on a single line of tables and they only allowed people to queue up in a single line on one side. This resulted in a ridiculously slow line, complicated by the fact that the bins they brought were too small and quickly depleted, at which point people in the line often just stood and waited until a refill eventually came, making it all the more insufferable.

The fish was cheap, unpalatable sardines or saury. The chicken was cold, boring, plain whole chicken whacked into boney pieces. There was flavorless beef and broccoli, cold. The crab was perhaps the highlight for appearance but there was so little edible meat that it did little to abate hunger. Some fried rice. A salad that was often empty. Tasteless cheap little fluffy cake pastries for desert. Lukewarm Sprite or Coke as the only beverages. There was a tray of smoked salmon, enough to serve about 10 or 12 people per refill, that was usually empty. Some cold shrimp (tender, though) and corn was provided as a salad. That dish was OK, but overall it was something of a miserable meal, given the fact that we  knew we were being poorly treated, even ripped off, and that for the same price or less we should have been able to eat a great meal below. Sigh.

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There were also some “sushi rolls” that were just rice and radish or other veggies. These sliced rolls came with a safety problem: some were still wrapped in thin cellophane that guests would ingest if they didn’t notice and peel it off before eating their slice. After someone on my table apparently ate one, I pointed this potential danger out to a worker, who blew me off by saying that the plastic was necessary to prepare the sushi. There was not an attitude of serving the customer that night! I went to someone more senior an explained the problem again in great detail, asking repeatedly to make sure he understood that yes, this was a safety issue and should be resolved. Nothing happened for a while, but later I did see that the rolls they brought had the plastic off.

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I feel that they really took advantage of our group. If that is their attitude toward customers, I won’t be back.

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By |December 28th, 2014|Categories: China, Consumers, Crazy, Food, Products, Restaurants, Shanghai|Tags: , |Comments Off on Golden Jaguar on West Yanan Road in Shanghai: Huge Disapppointment for a Large Party

Bukhara: Marvelous Indian Food Near Lao Wai Jie: Great Indian Restaurant in Shanghai

Lao Wai Jie, literally “Foreigner Street,” is a walking street in the Hongqiao area of Shanghai that is lined with restaurants catering to foreigners. It’s a popular but sometimes overpriced place. You can get to it from the Longxi Road station on Line 10 and then heading south on Hongmei Road, crossing Yan An Road and the elevated road above it, then turning left into the Lao Wai Jie area. But before you get there, right after crossing Yan An, you’ll see a lovely Indian restaurant on the right side of the street: Bukhara. The address is 3729 Hongmei Road. Their website is bukhara.com.cn and their phone is 6446 8800.

We had a lamb curry and a chicken curry dish that were among the best I’ve tasted. The mango lassee was too sweet and didn’t have much mango, but the carrot pudding dessert rich in butter (ghee) was truly a surprise and very delicious. Main courses are typically around 90 to 110 RMB each. More expensive than many places, but typical prices for the area.

The environment is beautiful, relaxing, and pleasant. Service was outstanding with an English-speaking waiter from Indian who gave us lots of background information about our food and other issues. A very kind young man.

The flavors we found at Bukhara were some of the best we’ve had in Indian food anywhere. Really delicious. A terrific Indian restaurant in Shanghai.

By |August 31st, 2014|Categories: Food, Restaurants, Shanghai|Tags: , |Comments Off on Bukhara: Marvelous Indian Food Near Lao Wai Jie: Great Indian Restaurant in Shanghai

Shanghai Dining: Recent Restaurant Experiences in Puxi

Puxi, the west side of Shangai, is my favorite place to dine (and to live). Incredible variety and typically more convenient than the new city of Pudong. Here are some recent restaurant recommendations and suggestions from dining experiences on the west side.

Top Chef Jacky: A leading Italian restaurant in Shanghai with the best pizza I’ve tasted here, plus the best mushroom soup. Their seafood risotto was excellent (though nothing will beat the seafood risotto I had in Florence, Italy earlier this year!). Top Chef is at 169 Mengzi Road, about 2 blocks south of LuJiaBang / XuJiaHui Road. I get there by taking line 9 to the MaDang Road Station, and then from Exit 3 (Mengzi Road) walking south 2 blocks. Mengzi Road begins where MaDang ends (a name change, it appears) at LuJiaBang Road. Service is excellent. Top Chef has opened an additional location just around the corner from the main site on Mengzi, so if they are full at the latter, they will walk you around the corner to their “secret” additional place. We’ve tried both and both are outstanding.

Sawadeeka Thai: A great new Thai place at the West Nanjing Road subway station. They also have a restaurant on the 4th floor of the SML Center, 618 XuJiaHui Road. This is on the walking street on the south side of East Nanjing Road, just across the road from Sephora’s. It’s at the very end of the building hosting three floors of restaurants, on the ground level. Very good curries. Not too busy yet but they will grow once the word gets out, I think. Just opened in April 2014. Elegant setting, very pleasant, with reasonable prices.

Memory Restaurant: This is a popular chain. I’ve tried a couple of their locations and both were great and very inexpensive. My favorite place is on Shandong Road between East Nanjing Road and Fuzhou Road, a little south of Hankou Road. Shandong Road is a fun street loaded with little restaurants. One of the best is Memory Restaurant which opened there in March. One of my favorites for value and fun. The setting is similar to that of YunSe Restaurant on Fangxie Road (another of my favorites), with fun knick-knacks and lots of wood. It’s busy but efficient. Seems very clean. The menu has no pictures but is in both Chinese and English, with some fun Chinglish for some items. The paper menu is a great souvenir for visiting Westerners. I took a group of six there and ate a lot of food for 300 RMB total, and that included some fruit juice drinks, soups, and lots of main dishes. Great prices!

DaiFuKuya Japanese in the XinTianDi Style Mall, northwest end of the building, also on Ma Dang Road: Fast, fun Japanese place with a good mix of grilled and noodle dishes. We had some good Japanese dumplings and grilled items there. Fast and pleasant with good service. Less expensive than typical XinTianDi restaurants.

TMSK in XinTianDi: One of our favorites for the setting, food, and service. Only had a few minutes in our last visit but they were able to get food to us quickly and it was inspiring. A delicious variation on soup and salad, Asia style. Nice mix of Asian, Western, and fusion items on the menu.

 

By |April 24th, 2014|Categories: Food, Restaurants, Shanghai|Tags: , , , , |Comments Off on Shanghai Dining: Recent Restaurant Experiences in Puxi

Tai Fei Ge (泰妃图) Thai Restaurant Opens at Hongyi Plaza Above East Nanjing Subway Station

Today I had lunch at the new Thai restaurant, Tai Fei Ge (泰妃图) above the East Nanjing subway station on the 6th floor of the Hongyi Plaza, directly above Exit 3 of the station. Wonderful place with good prices and service, plus delicious food. I ordered a shrimp curry set meal for just 32 RMB. A large serving of a delicious mild yellow curry dish with large shrimps and a good mix of veggies with a little pineapple, too. One of the best curries I’ve had in China, for my tastes. There was also some pretty good fried fish, a lilttle bowl of some limp greens, and a little serving of fruit. The bowl of rice that came with it looked more like Basmati rice or a real Thai rice and was quite good. A pleasant surprise overall.

The only disappointment was an herbal tea I ordered for 18 RMB. They served it in a regular glass and it was much too hot to handle. Needed a handle on a cup to drink this. Also didn’t have much flavor. This was a Chinese data and rose mix that didn’t have enough of the dates to contribute noticeably to the flavor. But it was certainly pretty.

Will definitely go back for dinner sometime, and certainly for lunch.

By |March 31st, 2014|Categories: China, Food, Restaurants, Shanghai|Tags: , , |Comments Off on Tai Fei Ge (泰妃图) Thai Restaurant Opens at Hongyi Plaza Above East Nanjing Subway Station

Beyond the Clouds: Exposing One of Shanghai’s Fine Culinary Secrets

Beyond the Clouds

One of Shanghai’s hidden culinary gems is overlooked by thousands of tourists everyday in one of Shanghai’s most popular spots, the beginning of the East Nanjing pedestrian street close to the Bund where East Nanjing intersects Henan Road. There, hidden away on the 5th floor of the building that houses the bustling Forever 21 store, is a delightful Yunnan restaurant that most people don’t even know is there. And that’s a good thing, because lines would be way too long if they knew about Beyond the Clouds.  I’ve been there twice and didn’t have to wait to be seated, which is how I like it. Beyond the Clouds has pleasant, somewhat mysterious decor with excellent food at surprisingly low prices. Definitely worth a visit for some of the most interesting flavors in China.

The best deal are their set meals for lunch. Just two choices: Set Meal A feeds two people for 88 RMB, and Set Meal B feeds 4 people for 138 RMB. I took a CEO there recently for lunch and we had Set Meal A, which had more food than we could eat and was quite good. The yellow curry was perfect. The hongshao pork and bean curd skins were excellent. The greens were good and the pickled radishes were very pleasant. Soup was OK. I enjoyed the meal, but was surprised to hear my friend describe it as the best Chinese food he’s had in his time in China (total of a couple of months or so, I think). Well, the food is decent and prices are great.

The set meals are only available during weekdays. I went there today with my wife and we loved the stuffed pineapple rice dish, with a nice mix of sweet black rice and pineapple in a pineapple shell. Digging out the cooked pineapple was fun. We also had an interesting crepe wrapped around mushrooms and other ingredients that was spicy and strongly flavored. I loved it, though the flavors were a bit strong for my wife. Service was good. Definitely a place I’ll be back to for larger meals to further explore the unusual cuisine of Yunnan province.

Many say this is an imitation of Lost Heaven, and that may be fair. But it’s an imitation that may taste better and be more affordable than the original. Keep those improved imitations coming!

You can get to the restaurant by entering Forever 21 and going up the elevators tot he 5th floor. There are also little alleys behind and to the side of that building that take you to a mysterious elevator to ascend to the 5th floor. Give it  try!

By |March 8th, 2014|Categories: China, Food, Restaurants|Tags: , , , , |Comments Off on Beyond the Clouds: Exposing One of Shanghai’s Fine Culinary Secrets

French Food in Shanghai

One of the best places for French food, in terms of quality and value, is an unusual restaurant that is also a school for French chefs. The Restaurant-Ecole Institute Paul Bocuse is affiliated with the famous French restaurant in France, the Restaurant Paul Bocuse. In France, that is one of the few places to gain 3 stars from Michelin. Paul Bocuse’s school in France takes a team of its students who are ready to graduate and sends them to Shanghai to run this restaurant and to train Chinese students wishing to learn French cuisine.

You can read about the school and the restaurant on the Paul Bocuse site. The website for the restaurant itself provides a menu and a link to make reservations electronically, or just call them. They are open Tuesday through Saturday for lunch and dinner. Reservations are definitely recommended. It’s a loving setting near the foot of the Nanpu Bridge in Puxi, close to the Xizang South Road subway stop on lines 4 and 8. Address is 379 BaoTun Road, very close to Zhongshan South Road, the big road that runs along the Bund.

There are some set meals or plate meals on the back of the menu that are great for lunch, ranging from 110 to 270 RMB, depending on how many items you want. You won’t walk away feeling overloaded with food because portions are not gargantuan, but you are likely to be inspired and delighted with what can be done with food.

Other places we’ve tried include Cuivre across from the Shanghai Library, near the Shanghai Library Station on Line 10. A popular and expensive place. We didn’t try much there, but the crepes were fun, though I felt they were a little “wimpy.” A French place with truly superior crepes, though, is La Creperie in the French Concession area. They are at 1 TaoJiang Lu / YueYang Lu in XuHui District,
+86 21 5465 9055. I felt the prices were quite reasonable, service was good, and food was fun. Quiet, pleasant setting.

By |February 21st, 2014|Categories: China, Food, Restaurants|Tags: , , |Comments Off on French Food in Shanghai

The Quest for Italian Food in Shanghai: Two More Tries

There is new Italian place on the Bund, almost next door to Lost Heaven Yunnan on YanAn Road is a classy little place that is easy to miss: Goodfellas at 7 YanAn East Road. Elegant modern interior with lots of black and white photos, possibly from various Italian gangster movies. The lunch menu offers two set meals, one for 68 RMB and one for 98 RMB. I tried the more expensive one to get a better taste of what the restaurant can do. I’ve heard a good report for the food here, but personally I was disappointed. First, the bread was cold and not especially good, just one small roll. The balsamic vinegar was the thick, not very tart variety that I think is made by boiling down vinegar. Not the best, IMHO. First course was mushroom soup, which was OK except the mushrooms had the smooth, rubbery feel of canned or overcooked sliced mushrooms. OK, but not delicious. Then came a generous portion of pan-fried sea bass and mashed potatoes. The sea bass was tender but not flavorful, possibly too low on salt (I prefer low salt cuisine normally, so it must have been really low). The mashed potatoes were OK but had the flavor and texture I get sometimes when dried potato flakes have been used instead of real potatoes. That makes no sense, though, because potatoes are so cheap and abundant here, so it must have just been a little too dry or something. Everything was OK, but nothing was really pleasing. That’s too bad. For 98 RMB, there are a lot of exciting lunch options in this town.

Another place I tried recently and liked is Luccio’s on DanShui Road, a little north of FuXing Road and almost next door to La Creme Milano. Luccio’s also has a classy, comfortable decor and excellent service. They have a good menu with pizza, pasta, steak, and other items. We tried a couple of pasta dishes and were generally pleased. The bread was quite good and included several different kinds, including a black roll that we learned is colored with squid ink. Delicious and creative. The pasta is fresh and homemade with a good consistency. Nothing to complain about. It was good, though not necessarily outstanding. But we’ll go back and try more of their menu. The proprietor is from Italy and adds charm to the place.

By |February 19th, 2014|Categories: China, Food, Restaurants, Shanghai|Tags: |Comments Off on The Quest for Italian Food in Shanghai: Two More Tries

Great Lunch Deal on the Bund in Shanghai: Union Restaurant Buffet, 30 RMB

After nearly 3 years working in downtown Shanghai on the beautiful Bund, having explored dozens of restaurants on my daily lunch break, I finally discovered a supreme value tucked away on the second floor of a building almost next door. The Union Cafeteria is clean, bright self-serve cafeteria where you can eat well for just 30 RMB. It’s buffet style with healthy, tasty food including a meat dish or two and great vegetable dishes. It’s on the second floor of the Union Building at 100 YanAn East Road, adjacent to Sichuan Road. It’s on the east side of YanAn, next to the Waldorf-Astoria Hotel and right above the Construction Bank on the ground floor. I think it’s designed for the many employees working in the financial industry and other companies in the area.

When you enter the front doors on YanAn Road, go to the left side to see a staircase ascending to the second floor. An elevator may also be used, I think. As you follow the crowd to the cafeteria entrance, there’s a little room on the right with a sign in Chinese only. In that room is a desk and a woman selling coupons for the cafeteria. You need to go in there an buy your coupon (or many coupons if you wish). You hand over the yellow coupon as you enter the cafeteria. Then you will be given a tray with chopsticks, a yogurt and a piece of fruit (tangerines right now). You pick up a plate or two at the same time and then head over to one of the food lines to load up your plate with good food. There is also rice and soup.

30 RMB is the lowest price I’ve seen for a buffet in Shanghai. The selection is much smaller than you will get at other buffets like the one at Latina (138 RMB or over 300 more if you want all the meat), the Cook ($$$), or Shangri-La’s 2nd floor spread (almost 400 RMB per person). But for a fast and healthy business lunch, this is great.

Due east (toward the Bund) from the Union Building is another financial tower with another secret little restaurant on it’s second floor, a placed called Tanko. There you pay 15 RMB and can get a healthy meal also with several good selections, though I think the Union Cafeteria is the better choice if you’re hungry. It also suffers from a low ceiling so watch your head there if you’re tall!

By |February 16th, 2014|Categories: China, Restaurants|Tags: , , , , |Comments Off on Great Lunch Deal on the Bund in Shanghai: Union Restaurant Buffet, 30 RMB