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When Cabbies Dump You

Though most of my cab rides in Shanghai turn out well, occasionally something goes sour. In the heat of the moment, it’s easy to make some serious mistakes, just like I did today.

My cab ride had just begun when I pulled a beloved Chinese epic sci-fi novel from my bag to begin some precious reading time. Suddenly the cabbie saw something come in on his cell phone and turned around and told me that he was sorry, but I had to get out so he could go get another customer. Had I been better prepared, I would have said no, I’m your customer, and please take me to my destination. This might not work and sometimes could lead to a big argument or even physical fight, but I should have resisted or at least have him take me a little closer to my destination or to the nearest subway or something better than what I did, which was 1) give up easy and 2) make a dangerous and actually illegal exit in the middle of an intersection.

“Rats,” I thought, when he told me to get out. I resigned myself to his rejection, but was actually too cooperative. He was in the left lane at an intersection at a red light. There were just seconds before it would be green, so I needed to hustle. It wasn’t a busy intersection, but still, it was wrong to let him force me out there. As I hastily prepared to open the right door, I was focused on traffic coming along the right side of the car, not wanting to be hit by a motorcycle or other vehicle. This was stupid and dangerous, for I at least should have insisted that he first drive me to a safe spot.

I got out safely and he drove off. Only later would I realize that he had my beloved book, with many markings and notes, sitting unloved in the back of his car. I was only 75 pages into it, but it was a painful loss, and I had no way to reach him because he didn’t charge me for the brief ride, meaning I didn’t get a receipt.

Rule #1 of cab rides is NEVER GET OUT WITHOUT A RECEIPT. The main reason for this is in case you leave something behind, you can use the receipt to call the company and identify the driver and get your goods back in most cases. (It also is essential if you get double billed if you got the cab through WeChat, paid by cash, but then also got an automated WeChat bill.) But a corollary to that rule is if you are being booted out without a receipt, get a photo of the driver’s ID posted in the front of the cab and a photo of his license plate number in case you need that info later, either to recover lost goods or, as in this case, to also report illegal dumping. And you might as well ask for an old spare receipt (fapiao) as partial compensation for your lost time–they usually have several.

Of course, if you have your wits about you enough to get the ID and license plate, you will also be thinking about not losing goods and looking carefully before you step out of the car. But this requires being smart enough to step out of the car in a safe spot where you can take the time to slowly gather your things, check the seat carefully, and gracefully exit instead of just making a made dash to get out of an intersection while someone drives off with your book (or cell phone, wallet, passport, etc.).

Recapping, when a driver wants to dump you for another customer:

Know that this is illegal and try to insist on your rights. If he won’t respect your request, take your time. Ask for an explanation. Repeat your request. Don’t feel obligated to jump out right away. No need to reward his bad behavior. But stay friendly and don’t provoke a fight.
Take a photo of his ID (this will alert him that you have the power to report him, and that may change his tune on the spot). Ask for a spare fapiao as well. Make sure you have the phone number of his company. When you get out, also get a photo of the license plate and maybe of him as well (leaving a door open for a while can buy you time for this so he doesn’t speed off immediately).
Take your time to gather your stuff. Don’t leave things behind! Always ask yourself: is there anything in the trunk? On the floor? Anything that could have slipped from my pockets?
Never get out at an unsafe and inconvenient location. If he won’t take you to your destination, insist that he drive you forward to the next subway station or at least to an area where it might be easier to catch a cab, and make sure he takes you to a safe spot to exit.

By knowing your rights and being assertive/annoying in a calm, friendly way, you may help him realize that cabbie crime doesn’t pay, maybe making things easier for the next customer. But don’t provoke him into extreme anger. Some cabbies have assaulted passengers, so be careful. You can just roll over like I did — but don’t do it in a rush, for you are more likely to lose things and have an accident. Take your time and insist on safety.

For me, the loss is mostly recoverable, for I just ordered a new copy of the book on Amazon.cn, and will have it back in my hands tomorrow. Taxi losses can be much more painful than that, so be careful and keep your wits about you.

By Jeffrey Lindsay|2018-11-05T04:45:26-07:00November 5th, 2018|Categories: China, Safety, Shanghai, Surviving, Travel tips|Tags: cabbies, scams, taxis|Comments Off

Beware Fake Rental Fapiaos (Receipts) in China

Many expatriates living in China receive housing stipends that cover at least part of the monthly cost of rental here. In expensive cities like Shanghai, getting your housing stipend can be essential. Your reimbursement, though, requires that you provide a “fapiao” (official receipt from the government) which shows that taxes have been paid. The tax rate right now is 5%, so your fapiao of, say, 8,000 RMB costs your landlord 400 RMB. Your employer then uses the fapiao for some kind of tax benefits in reimbursing you. If you don’t provide a proper fapiao, you generally won’t get your housing stipend.

A few things can go wrong on this process. Make sure you know exactly what name your company requires to be on the fapiao. For me, it has to be the proper legal name of my company, not my name and not other commonly used versions of my employer’s name. One time my landlord bought several months’ worth of fapiaos all at once, but used the corporate name I pointed to on my business card instead of the official legal name, and I ended up having to pay for new fapiaos out of my pocket. In that process, though, I learned that getting fapiaos involves going to a local tax office, showing your rental agreement and your passport, and then simply paying 5% of your rent to buy the fapiao.

Also make sure you get fapiaos by the month. Your company will generally want one for each month, not one for three months at a time, even if you pay your rent once every three months as I do.

A more troubling problem you may encounter is fake fapiaos. Fake receipts? Yep, it happens, and is an easy way for an unscrupulous person to make some quick money. This may happen when a real estate agent, after closing the deal for your apartment, offers to save the landlord the trouble of getting fapiaos. The agent may have a friend allegedly at the tax bureau who can help you get the fapiaos easily. If the agent doesn’t need a copy of your rental agreement, that’s a clear sign that something is wrong. I don’t know if the seemingly official fapiaos are printed on stolen receipt paper from government offices or are just really good forgeries, but they look like the real thing and businesses may accept them and reimburse you, but if there is an audit or careful investigation, they may discover that the fapiaos are fake and you may then be denied your reimbursement.

For Shanghai folks, you can check to see if your fapiao is real or not using a government website [this is now an archived page — check with Chinese friends for the latest link]. It’s in Chinese, so you may need help doing this.

If you are getting fake fapiaos, let your landlord know. It can hurt their credit and their reputation with the government. It may end up hurting you. The crooks who are stealing your money (and stealing tax money from China) with fake fapiaos need to be stopped. Of course, your agent or whoever gave you the fake fapiaos will be shocked that their friend in the tax office made some kind of error. Maybe they knew, maybe they didn’t, and maybe it was all an innocent mistake, but given the easy money to be made, chances are someone is just pocketing the money, and not pocketing it accidentally.

Unfortunately, one acquaintance of ours says that she got fake fapiaos by going to the fapiao office her business told her to use. I think this was an official fapiao office but I need to confirm that. Whether it was an accident or intentional theft, you need to recognize that there is a possibility that the fapiao you get is fake. Check to make sure they are legit, and try not to get too many months of fapiaos all at once in case there is a problem with them.

By Jeffrey Lindsay|2017-12-05T06:36:45-07:00May 18th, 2015|Categories: China, Finances, Housing, Products, Scams, Shopping, Surviving|Tags: fapiaos, rental, scams|Comments Off

Another Scam in China: Worthless Foreign Currency (and One More Sip of the Popular Tea Scam)

An American friend of mine visiting Shanghai was shopping at Yu Yuan (Yu Gardens) and bought something from a pushy salesman on the street. He paid with a 100 RMB bill and was given several bills as change. What he didn’t notice was that the Â bills he received was worthless currency from some foreign nation (he thought it looked like Arabic but I’m guessing it was from Thailand). So instead of paying 20 RMB, he paid 100. Rip off.

Make sure you know what real Chinese currency looks like so people won’t had you bogus currency for change. Look, verify, and count. Don’t be so trusting and gullible, like many of us Americans are.

Other Basic Scams at Tourist AttractionsÂ

The day before my friend went to Yu Yuan, I warned him about some of the scams he might encountered. I told him that anytime someone approaches you there or at other major tourist sites and speaks English to you, no matter how friendly and attractive they may be, they are probably sales people whose job is to separate you from your money. I warned him that there are people who try to engage foreign visitors by asking them to take their photos, and then some sort of scam is likely to follow. Just say no politely and walk away, I said. I also warned him of the ever-popular and often successful tea ceremony scam, where gullible foreigners are lured by attractive English speaking girls to join them at a traditional tea ceremony for a cup of tea. In this scam, after a few minutes of tea, a gargantuan bill is presented, accompanied with solid Chinese muscle to enforce payment for what was allegedly a rare and exotic high-priced tea. One cup might cost you hundreds of dollars. Never fall for that, I warned. Stay away. Beware. Don’t go inside.

The next day at Yu Yuan, my friend ran into a couple of cute girls who spoke English and asked if he could take their picture. Being friendly and always wanting to help, this young man took the photos and chatted with them. “We are tourists from Beijing,” they said, “and have been to all these major Shanghai attractions on our tourist map except for one, a traditional tea ceremony right around the corner. It’s a great way to experience Chinese culture. Would you like to join us for some tea?”

“Well, I guess I can just take a look,” he said, and followed them into a tea house. But eventually, he later told me, my warnings began to enter his thinking–finally–and he realized he had better check a menu and see what the prices were before he did anything. He asked for a menu and saw that there was a 30 RMB service fee posted in addition to some high prices for the tea. But now he felt pressure to not just walk away, though he explained he didn’t drink tea and needed to leave, so how much did he need to pay for just taking a look as he had done? The waitress was puzzled and went to check with the owner, and came back saying that he needed to pay 200 RMB. That’s for absolutely nothing–what crooks. He said no way and gave them 30 RMB as I recall and left, but they were angry. I think he was lucky the muscle hadn’t shown up yet. Â The result could have been much worse.

When you see young people at Yu Yuan waiting with cameras at busy corners or on busy streets, and out of all the thousands of passers-by, they choose you, the stand-out foreigner, to get someone to take their picture, know that the last thing they want is your photographic assistance. It’s a scam. Feel free to take their photo on your camera so you can let others know who these scammers are, but don’t let them lure you anywhere. They don’t want photos, just your cash. Lots of it. And they will use deception and force if you give them the opportunity.

By Jeffrey Lindsay|2017-10-24T07:24:57-07:00March 26th, 2014|Categories: China, Scams, Shanghai, Shopping|Tags: currency, scams, Shanghai, tea, Yu Yuan|Comments Off

Scams in China (and Beyond): Some Tips

There are many scams that newcomers here must learn to avoid. The classic scam involves English speakers inviting Westerners to come to a traditional Chinese tea ceremony. After a cup or two, there’s a bill for a huge amount, with some hefty bouncers there to enforce payment. Ouch.

Online shopping in China or with Chinese companies can be a big risk. Here is a list of Chinese retail websites that are reported to be fraudulent. One friend of mine bought a computer on one of these sites and lost his money. One of the warning signs that he should have known about: they told him they don’t accept credit cards but needed the money sent via Western Union. That’s the same as handing someone cash. No recourse. No protection. Don’t ever buy anything via Western Union payments! Ever.

If you are coming here for a job, there a plenty of crooks that will sign up foreigners for jobs here that turn out to be closer to slave labor. They promise to get a visa faster than should be possible, and some smuggle people into the country illegally or bribe an official at a “diplomatic desk” to get the victim into the country. They then keep the person’s passport, making the person completely vulnerable and at risk of imprisonment or deportation if they don’t cooperate, etc. It’s human trafficking. Don’t fall for these scams. They are aimed largely at people from less developed countries.

Remember, there are people looking for ways to exploit you. Be suspicious. Be nervous. Don’t give your passport to people you don’t trust. Don’t pay people in advance with cash. Don’t let a charming smile lure you into an out-of-the-way place where you’ll have to pay a lot for your tee, or pay even more to replace your teeth. China is a great place abounding in kind, honest people, but the few crooks here and everywhere else force us to stay on our guard at all times. Be careful.